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Mercedes-Benz of Northlake in Charlotte

Mercedes-Benz of Northlake in Charlotte

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4.8 (2256)

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Mercedes-Benz of Northlake is a mercedes-benz dealer in Charlotte, NC.

Mercedes-Benz of Northlake Review Summary

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Reviews & Ratings

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4.8

(2256 Reviews)

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Hallie Andrew -Google user

4 days ago

S. Miller Harris and his Manager Joe was a pleasure to work with from the moment we stepped on the lot to the moment we left with a new sweet ride! They definitely listened to our needs and delivered exactly what we wanted, hassle-free. I...Read More

Kimberly Yancey -Google user

2 weeks ago

What an awesome experience at Mercedes-Benz of North Lakes in Charlotte, North Carolina! Connor was an amazing associate who helped me buy my very first Mercedes. Shawn did a great job with the financing and explained everything so well! Thank you for an overall wonderful...Read More

Dara Hartman -Google user

a month ago

We can’t say enough about the professionalism of the entire Mercedes Benz Northlake team! Chris Scottie made our buying experience fun and painless. He is one of a kind and would highly recommend him to anyone that is searching for a new vehicle. He truly...Read More

Robbie Pullen -Google user

a week ago

This is a true honest opinion from someone who has been burned before by a salesperson and left feeling 'got'. Conner went above and beyond and truly worked for my business. As a buyer from TX, customer service means everything. He texted, called, facetime, sent...Read More

Inga Gilliam -Google user

a month ago

My experience was totally awesome ‼️ Christian Was excellent! He was friendly. He met the tow driver when he pulled up. My battery was dead. He jumped the battery the best experience! I would recommend Family and friends to Mercedes-Benz of North Lake. In Huntersville...Read More

Dana Cook -Google user

4 weeks ago

Excellent experience at MB Northlake. The staff was very kind and courteous especially with my 5-year old wanting to look at every car in the showroom. Justin was my sales associate and he took very good care of us.

Elizabeth Colen -Google user

3 weeks ago

Anthony came to my rescue when I had a flat tire! He put my spare on and asked if I had large trash bags so he could put the flat tire back in the truck without making a mess. But there’s more! He even marked...Read More

Mike Cavanaugh -Google user

a month ago

My wife and I researched Mercedes dealerships in the area and found the GLC300 she wanted at Mercedes Northlake. Our sales representative Michael Martin kept in contact with us, very professional, was never pushy or overbearing. The …

Adam Schorr -Google user

2 months ago

We are wanted to purchased a luxury car but were limited on time. I contacted Justin and he immediately got to work. We closed our business and came to see what was offered. It was fast, professional, and painless. Mike created a...Read More

M L -Google user

5 months ago

I had an amazing experience buying my new car thanks to Rachel at Mercedes-Benz of Northlake. From the moment I walked in, she was friendly, professional, and genuinely listened to what I was looking for. She took the time to explain all my …

Malcolm Brown -Google user

5 days ago

I had an excellent experience with the parts service team at Mercedes-Benz Northlake, especially thanks to Joe. He was incredibly helpful, polite, and took the time to answer all of my questions thoroughly. Joe went above and beyond to make sure everything I needed was...Read More

J H -Google user

a week ago

My experience at Mercedes-Benz Northlake was nothing less than excellent. Chris Scotti, who sold me a 2026 GLE 450 was great! Additionally, Mike Masotti, their finance director was really good to work with. My wife had left one of our valuables in...Read More

Jeremiah Brown -Google user

a month ago

If you’re looking for a great client advisor who is knowledgeable, respectful, personable, and demonstrates integrity, I highly recommend working with Justin Bennett. While browsing cars on the lot, Justin approached with patience and professionalism. He answered all of the questions honestly and gave straightforward information...Read More

Janice Sumlin -Google user

a week ago

I had been in the market looking for a vehicle for quite some time now. However God lead me to a Mercedes and I had a wonderful gentlemen Mr Connor McGrath helping me . He was very kind and up front from the start. He...Read More

Branden Vang -Google user

3 months ago

I recently brought my car to Mercedes-Benz Northlake, and I had a great experience. Bobby C. was the mechanic who worked on my car, and he did an excellent job. He explained everything clearly, was honest about what needed to be fixed now …

Carson Carpenter -Google user

a month ago

My visit to Mercedes-Benz of Northlake was fantastic! I worked with Justin Bennett, and he truly went the extra mile to make sure I was taken care of. He listened closely to what I was looking for and guided me through each step of the...Read More

Syreetta Huskey -Google user

a month ago

We always have a great experience when purchasing our vehicles at a Hendrick's Mercedes dealership. We worked with a young salesman, Justin, who was very professional, knowledgeable, polished, and genuinely invested in making sure we were …

mahtab athari -Google user

a month ago

I’m very satisfied with the service I received at this location. The dealership was clean, well-organized, and professional. I was especially impressed to receive a video showing the work being done on my car—something I’d never experienced …

James F -Google user

2 months ago

I recently purchased a vehicle from Mercedes of North Lake, and I couldn't be happier with the entire experience, largely thanks to my salesman, Max. From the moment I stepped onto the lot, Max was incredibly welcoming, knowledgeable, and …

Zoe Politis -Google user

2 weeks ago

Rachel at Northlake Mercedes made the entire experience smooth and stress-free. She was professional, knowledgeable, and genuinely cared about making sure I had everything I needed. Her communication was clear and timely, and she went above …

Features

Service options

Delivery

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Offerings

Oil change

Repair services

Crowd

LGBTQ+ friendly

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

Other

LGBTQ+ friendly

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