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Mercedes-Benz of Fayetteville is an used car dealer in Fayetteville, NC.

Mercedes-Benz of Fayetteville Review Summary

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4.3
(627 Reviews)
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Charlie Mayhone
Charlie Mayhone -Google user
Edited a year ago
I am a long time car guy so the changes in landscape of the automotive industry have not been well received by me. “Local Market Pricing”, inventory constraints, and the general lack of customer service have been disappointing to say the least. I've been shopping for...Read More
Lisa Brewer
Lisa Brewer -Google user
11 months ago
What a fantastic experience with Daryl in the parts department. He was so knowledgeable about the parts needed and was able to provide most all the parts on the spot! He was also able to look up part numbers and translate that into exactly what...Read More
Huey A. Reed
Huey A. Reed -Google user
8 months ago
Working with Mercedes-Benz of Fayetteville was an absolute pleasure! Living in Central Florida, I was on the hunt for a 2024 Mustang GT in Carbonized Gray Metallic and came across their listing on CarGurus. They had the exact car I was …
Mark Porter
Mark Porter -Google user
a year ago
Searched for months for a certified pre-owned, late model, low mileage, GLS580 with light interior, AMG exterior package, and massaging seats. We visited or called five other MB dealerships with no luck whatsoever. …
K. Rachel Willis
K. Rachel Willis -Google user
a week ago
I looked far and wide for a white and tan GLE 350 with the AMG exterior. Well, I found exactly what I was looking for at Fayetteville Mercedes! The drive down from Virginia wasn’t that fun but the end result of me having...Read More
R Iv
R Iv -Google user
2 weeks ago
Second time purchasing from this dealership and have had no complaints . Came in to look at a 2025 E-Class and was greeted by a man named Art . He was very helpful & knowledgeable on the car we were interested in . We talked...Read More
E Mullins
E Mullins -Google user
a year ago
Awesome leasing experience!! We went from being buried in a Cadillac to driving a new / demo EQB 350. …
Chris Guy
Chris Guy -Google user
10 months ago
The customer service here is second to none. I've always had a great experience with the staff. Special thank you to Justin and the service manager for going above and beyond for taking care of my CLS550. I look forward to more business …
Mark Mosley
Mark Mosley -Google user
Edited 2 weeks ago
The experience was authentic and honestly I am grateful that we were placed with Dwayne for this experience. Gave my wife and I great information to help move of through the process of trading in our Jeep for this magnificent vehicle. His customer service was...Read More
Juaranita Briggs
Juaranita Briggs -Google user
2 months ago
When I tell you I love this dealership I mean that. I have been taking great care of since day one. From my then salesperson Ty’heim which has been promoted to finance, to Kendrick in finance which is now the finance manager, to Justin and...Read More
anthony tanzosh
anthony tanzosh -Google user
a month ago
I cannot say enough about the service department at Mercedes of Fayetteville. Specifically the service advisor Justin. I arrived without an appointment after having a battery light on my dashboard. I was 9 hours from home and needed to be at a conference the next...Read More
Barrett Teague
Barrett Teague -Google user
5 months ago
I had an outstanding experience purchasing my car at Mercedes-Benz of Fayetteville. From start to finish, the process was smooth, transparent, and stress-free. My salesperson, William Muwwakkil, provided prompt and clear communication throughout. He made sure all my questions were answered and kept everything easy...Read More
Ryan Pickett
Ryan Pickett -Google user
5 months ago
My wife was looking for a new vehicle and we located one at Mercedes-Benz of Fayetteville that checked all the boxes as was a decent price. I reached out to the dealership via the website I found the car on (Cars.com) to see if the...Read More
David Fountain
David Fountain -Google user
a month ago
I wanted to give Will a shout out for helping me with a sale of a 2025 GLE350. Will made the process pretty easy. The only thing I would say, the internet sales department needs to be on top of it a little more. I...Read More
Devone Campbell
Devone Campbell -Google user
2 months ago
Was in for the A service. Jason was great. Greeted me. Kept me informed of the progress on my car. He explained recommendations without bias. Jason always makes me feel welcomed. Very professional.
Minerva Gilbert
Minerva Gilbert -Google user
2 months ago
I took my GLC 300 in because I had a flat tire. Although it was Monday morning and they were extremely busy, they accommodate my need. They even allowed me to purchase and mount three additional tires. Justin was extremely helpful and...Read More
Joe Gilbert
Joe Gilbert -Google user
5 months ago
Mercedes-Benz of Fayetteville is the best dealer I have the pleasure of purchasing vehicles from. Their sales Rep Courtney was exceptionally courteous and very knowledgeable of the Mercedes inventory. He helped my wife and I find exactly …
Monique LeBlanc
Monique LeBlanc -Google user
4 months ago
I got off work on Saturday afternoon from CFVH with a low tire pressure warning so I went to the dealership and Dwayne Bowen was kind enough to help me correct the tire pressure. Now I can safely drive home. And he showed me...Read More
Kia Denise
Kia Denise -Google user
4 months ago
I️ had a great experience at Mercedes Benz Fayetteville. I️ want to thank Mr. Robert Lee and Kendrick for helping me purchase my new GLC 300. I️ was able to drive off with the exact car I️ wanted. They were extremely kind and welcoming during...Read More
Angela Goods
Angela Goods -Google user
a month ago
Justin was very helpful. He kept me updated on all issues and worked with the warranty company to ensure I got the best experience.

Features

From the business

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Service options

check icon Delivery
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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Oil change
check icon Repair services

Payments

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