This store used to be fantastic, especially before COVID, with fully stocked shelves and fresh ingredients—one of the main reasons my family chose it over Kroger. Unfortunately, even though the pandemic is behind us, this store still hasn’t bounced back to its former quality.
Key Issues:
Cleanliness...
Read MoreThis store used to be fantastic, especially before COVID, with fully stocked shelves and fresh ingredients—one of the main reasons my family chose it over Kroger. Unfortunately, even though the pandemic is behind us, this store still hasn’t bounced back to its former quality.
Key Issues:
Cleanliness & Maintenance: The freezer section often has messes, whether from spilled ice cream or fallen items. Overall, it feels like the store isn’t as well-kept as it used to be.
Underutilized Staff: There are plenty of registers, yet only two cashiers are usually working, causing unnecessary delays. Some employees don’t seem properly trained, frequently calling managers for help. The electronics section is consistently unstaffed—you have to ask someone from another part of the store to assist, and they take a long time to show up (if at all).
Customer Service: While most of the staff are friendly (I even know some by name after years of shopping here), there are occasional issues. On one visit, I witnessed an employee yelling at a customer until a manager had to intervene. At the deli, there’s usually only one older employee working—she’s skilled but slow, which makes for long waits.
Curbside Pickup Problems: I once ordered about 20 items and received only 15. I had to drive back to retrieve the rest, which was a frustrating inconvenience.
Pharmacy Drive-Thru: The staff can be rude at times, and I once didn’t receive a discount I had applied for through the app.
After New Year’s Decline:
I’m not sure what happened after New Year’s 2025, but the store became a total mess. During my last visit, I found hot dogs over four months old, moldy and still sitting on refrigerated racks. This is unacceptable and shows a lack of oversight in maintaining product quality and safety.
Positives:
The staff is mostly kind and polite.
It’s disappointing to see the decline in quality since this used to be such a reliable store. I hope management can address these issues and restore the store to what it once was, but unfortunately, it doesn’t seem to be headed in the right direction.
Curbside pickup 
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