I've had a stellar experience with Masters 46. I can confidently say that I deeply appreciate the way that Jack and Sam do business, just by operating as genuinely good humans. Even when hiccups happen, these guys know how to recover.
My car-buying experience was great,...
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I've had a stellar experience with Masters 46. I can confidently say that I deeply appreciate the way that Jack and Sam do business, just by operating as genuinely good humans. Even when hiccups happen, these guys know how to recover.
My car-buying experience was great, smooth process, plates and everything ready quickly and great communication. When there were issues after I signed on the dotted line, I took it in, they addressed it right away, treated me kindly, handled issues quickly. Outside of any contractual obligation, just because they're great guys who make good on their promises.... Not just your regular BS car guys. Truly great customer care.
Upon my second issue, even despite my frustration and subsequent attitude, these guys treated me like gold. Fixed the issue. Apologized, went over the top. Truly brought me all the way back to reality, realizing these are family guys, doing business the right way, taking good care of people who put their trust in them.
And not even to mention the garage on site, ran by Roman at Quattro Garage. Just all-around amazing people who are really great at what they do. Will recommend a million times. Thank you, Jack, Sam, and Roman -- from the bottom of my heart, you guys are truly the best in Bergen County