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Marshalls is a department store in Chattanooga, TN.

Marshalls Review Summary

The summary was generated by AI, based on reviews.

This Marshalls location offers a vast selection of discounted designer goods, with shoppers praising the organized store layout and friendly staff. Some customers noted that prices can be higher than expected, but overall, it's a great spot to find hidden gems.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.4/5

TripAdvisor: 4.1/5

Reviews.com: 4.5/5

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Reviews & Ratings

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4.3
(465 Reviews)
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Lisa McCluskey
Lisa McCluskey -Google user
a year ago
Marshall’s truly has something for everyone, including the dog! The selection of clothing is excellent with noted brands like Tahari, Nike, Adidas, Tommy Bahama, and more. An excellent selection of ladies golf clothing was available. Fantastic selection of Halloween decor, along with a huge selection...Read More
Atlantic City Soul Line Dancer
Atlantic City Soul Line Dancer -Google user
2 years ago
Jackpot! Found some nice gold earrings, just lost the millionth 14k hoop earring of my life! Oh even got a baby pair for that second! My new jewelry store✅🤣❤️🖤🍀for real tho, some nice jewelry in here. …
Molly Ann
Molly Ann -Google user
a month ago
Pleasant shopping experience. I was assisted the second I found something I wanted that didn't have a price tag...lol...ain't that the way! Clean environment and the cashier was polite and sweet (I am so bad with names, honey I am so sorry.)
Emily Torrez
Emily Torrez -Google user
2 months ago
Not once can I ever remember having a great experience here until today. Marie was super sweet and so positive, it's so rare to have great customer service now, I'm glad to say it's back and it's shining at Marshall's.
Brandon Ramos
Brandon Ramos -Google user
2 months ago
We were helped by Marie in the fitting room department. She was extremely marvelous with great customer service and feedback. She made us feel welcomed and treated us as if we were family. Everytime we come back we are met by her and always the...Read More
Angela y Luis Vazquez
Angela y Luis Vazquez -Google user
2 months ago
My mother and I just left Marshalls. We were helped by Ms. Joyce. I want to let yall she’s beyond amazing! She made us feel like she knew us for years. Made us feel so welcomed!
Brandon Caples
Brandon Caples -Google user
7 months ago
Pretty good selection of products and at great prices. I love the $15 section.
Revi Murphy
Revi Murphy -Google user
a year ago
I had a great experience at Marshall's in Chattanooga. They had the exact dog treats I was searching for in stock, which was a pleasant surprise. It's always satisfying when you find the specific item you need, and it seems Marshall's came through in this...Read More
Jonica Crauswell
Jonica Crauswell -Google user
a year ago
Went to swap out a gift. They didn't have anymore, so they gave me a store credit. This being my 1st time shopping at this store, I can say I will definitely go back. It was after Christmas, so almost everything was on clearance.
Katie L
Katie L -Google user
6 years ago
I love this Marshalls! I'm in this store weekly and I always find something. Quality merchandise at outstanding prices. Their shoe department has a nice layout so you can easily see everything and sizes. I've also found a lot of nice...Read More
Tim Benson
Tim Benson -Google user
5 years ago
Inventory changes frequently so you can stop in often to find deals on many products. Staff is friendly and helpful. The store is typically clean and well stocked and organized but sometimes shoppers can make a mess in a short period of time. They have...Read More
Cara M
Cara M -Google user
7 years ago
This is one of the best Marshalls that I've been to. It is always well stocked. It's kept neat and clean. The nice selection reminds me of shopping at a Tjmaxx. We drove out of our way to go to this particular store vs our...Read More
Sidney Quarles
Sidney Quarles -Google user
2 years ago
Such a positive experience! I went to Marshalls on 9/9/22 around 2pm to return some tennis shoes. Just wanted to give a shout out to Tia! She was so helpful, funny, and had such a great attitude and seemed like she loved her job! She...Read More
Audrey P
Audrey P -Google user
3 years ago
Store had a great selection today in all areas except luggage, which I was in the market for. I did come away with several other things and the cashier was very friendly and helpful.
Tosha Blair Grady
Tosha Blair Grady -Google user
7 years ago
I love that they have name brands at an affordable price and you can't beat their make up prices not even at your local dollar store has makeup this cheap. Also bathing products soap shampoo facial items are amazing yahoo.
Ava Phillips
Ava Phillips -Google user
2 years ago
I love marshalls. They always have the most random stuff so you never know what to find and that's always the fun in it. They have good clothing too.
James 1v5
James 1v5 -Google user
4 years ago
The lines went quick even though it was very busy there!!! Wasn’t a hassle to return an item and they were very kind too... wish I could’ve stayed and talked longer to the guy at the counter lol
Brandi “MONKEE” Gray-Winters
Brandi “MONKEE” Gray-Winters -Google user
2 years ago
Packed out store and a line formed to back of the store my last visit and with ever register manned! They ROCKED CUSTOMER SERVICE , CARE! SPEED !!!! AND EFFICIENTLY! WALMART & MANY MANY OTHER BUSINESS NEED TO FOLLOW SUIT!
Marlene Fry
Marlene Fry -Google user
6 years ago
My all time favorite store. So much to choose from. So many different items that you can't find elsewhere . Great prices.
Debbie Prince
Debbie Prince -Google user
6 years ago
We went to three Marshall's. One in GA and two in TN. My best friend was getting new pots and pans. They're excellent quality and reasonable prices.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Planning

check icon Quick visit

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards