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About

Macy's, the ultimate Department store, is your one-stop destination for all your shopping needs. Located at 5000 Plaza Ln, Montclair, CA 91763, we offer a vast range of products and services under one roof. From trendy Women's clothing store and Men's clothing store sections to a Furniture store with stylish home decor, we've got you covered. Our Beauty supply store is stocked with the latest cosmetics and skincare products, while our Jewelry store features exquisite pieces for every occasion. Shop for adorable outfits at our Children's clothing store, or find the perfect pair of shoes at our Shoe store. If you're looking for a comfortable night's sleep, visit our Mattress store for a wide range of options. Indulge in our Lingerie store for a touch of elegance and sophistication. With so much to offer, Macy's is the perfect place to explore and discover new favorites. Visit us today and experience the best in retail shopping!

Macy's Review Summary

The summary was generated by AI, based on reviews.

This Macy's location offers a wide range of products and a decent shopping experience. Customers praise the friendly staff and convenient location, but some mention that the store can be disorganized and lacking in certain product sizes.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

TripAdvisor: 4/5

Facebook Reviews: 4.4/5

Sitejabber: 4/5

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Reviews & Ratings

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4.3
(2849 Reviews)
5
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David Vargas
David Vargas -Google user
3 months ago
Macy's Is One Of My Favorite Stores Because I See Nice Employees Here And I Have So Many Memories Of This Store. I Remember First Going Here In 1999 When It Was Robinsons-May. 13 Years Later, I Remember Going To This Store As Macy's In...Read More
Abdallah Mehelba
Abdallah Mehelba -Google user
5 months ago
Very limited options not like the others in Victoria garden or so
E B
E B -Google user
a month ago
I was really disappointed, not one pair of shoes caught my eye, none were my style of open toe kitten heel with a medium sized strap over the top. Everything was for night clubs, boots, flats or a more elderly fashion. Also... didn't know, when...Read More
Random Random
Random Random -Google user
a month ago
I got a gift given to me and wasn't able to provide the form of payment so they honored it with cash refund and didn't complicate anything for me. I provided the original receipt and waited patiently to receive my refund everyone was very kind...Read More
Sherry Ross
Sherry Ross -Google user
4 months ago
Customer service was awesome in the perfume counter and handbags section very friendly .I can't remember the two ladies' names who help today. I just want to say thank 10/12. She helped me with the Prada perfume. You did a wonderful...Read More
Douglas Armendarez
Douglas Armendarez -Google user
2 months ago
Macy’s just stopped using gift return labels. Just in time for Xmas gift returns. When a company moves away from a consumer based system to one that allows them to complicate the return process for consumers, where you can’t get a return w/out an order...Read More
Daniel Hussain
Daniel Hussain -Google user
a month ago
I've been a loyal customer of Macy's in Montclair for years, dating back to when it was known as Broadway. The staff has always been friendly, helpful, and go above and beyond to ensure a great shopping experience. My most recent visit was a testament to...Read More
Hayedeh Daneshmand
Hayedeh Daneshmand -Google user
2 months ago
This place is a mess most of the time. The women’s dressing rooms are dirtier than restrooms. You can never find anyone to help you and after when you do it, they act Like you’re bothering them. I lost my phone in the store and...Read More
Don Frasco
Don Frasco -Google user
2 weeks ago
This place has lots of free parking spaces available. Clean and very organized. Staff are helpful and friendly.
Sylvia Houston
Sylvia Houston -Google user
2 months ago
Store was messy. Very messy. Poor sales help. 3 alarms were left on purchase. Stopped at exit. Slow process and not a nice person helped me.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Restroom

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments