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Macy's is a department store in Boise, ID.

Macy's Review Summary

The summary is generated by AI, based on reviews.

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(2141 Reviews)
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Elizabeth Barron
Elizabeth Barron -Google user
Edited 3 years ago
This is a NICE Macy's. Multiple entrances attached to parking, dedicated At Your Service counter for online orders and returns, Finishline, Backstage, FAO Schwartz toys - this is truly a top tier Macy's. Second floor has extensive home section including mattresses, high end towels and...Read More
Heather Dudney Stone
Heather Dudney Stone -Google user
4 years ago
Always great prices, easy shopping & great customer service
Adam Vashro
Adam Vashro -Google user
3 years ago
My initial thought was...$75.00 bucks a pop....Ouch! However, watching my kids climb for 2 hours witb 3 levels of difficulty, this is the real deal! The Staff were great! Challenging and amazing time thank you! Recommended it for anyone.
Mary Panzer
Mary Panzer -Google user
a year ago
I think Macy's is back in full force. They survived the pandemic and are fully stocked and have enough help. I just bought a fancy dress and shoes. Had the most delightful chat with the lady in the shoe dept! (There is a secret hallway to...Read More
Stanley Pope
Stanley Pope -Google user
Edited 8 months ago
Great buy on winter coats
JACQUELYNN Colwell
JACQUELYNN Colwell -Google user
4 months ago
I needed luggage for a vacation and found exactly what we needed and the price was most excellent
Jeanetta Gilmore
Jeanetta Gilmore -Google user
10 months ago
Rob (makeup artist) at the Clinique counter got me together for a Christmas party ❤️ Not only was he super cool, he was talented too!! As soon as my husband saw me, he said, "You have on makeup, and you didn't put it on" hahaha...Read More
Avianne Ko
Avianne Ko -Google user
3 weeks ago
Macy’s Boise is fantastic. Today I shopped with Jessica in the women’s department. She even organized a few customer perks for me. I always get great service whenever I shop here. I am not a regular. I normally only shop here for more higher end...Read More
Sheri Sharki Kontra
Sheri Sharki Kontra -Google user
3 months ago
I got the best help from an associate. His name is Danny and he was working downstairs in the women's sporting goods department. He is so pleasant, professional and explained why I should get a Macy's credit card. I was convinced by...Read More
michael pearson
michael pearson -Google user
Edited 3 months ago
I love Macy's. I wish people would get off their rear, and get back to the stores again. I really enjoy working with Dan in Mens department. He is great to work with and very personable. He is great with people.
L B
L B -Google user
2 months ago
Hi, My shopping trip to Macy's was great I went looking for a dress for a wedding that I will attend next month and found one right away and on clearance...A good day...
Peasley C
Peasley C -Google user
5 months ago
Exceptional service from the fellow in the housewares dept last night as we needed some specific things for bedding and bath. As always you get good prices, high quality, and superb staff here who know how to get you setup. Thank you.
Katherine Sargent
Katherine Sargent -Google user
4 months ago
Macy's is a great store but if you want to try something new go upstairs to backstage always a fun experience
Sara S
Sara S -Google user
5 months ago
I was in Boise Town Square Clinique department last week and just wanted to give Lori A. In the Clinique department, a shout out, she was so patient and helpful! A rare gem in this day and age!
Denise Georgevitch
Denise Georgevitch -Google user
6 months ago
Emily answered the phone for the mens department that I was calling to ask a question. It wasn't even her department & she went out of her way to get my question answered. She is an amazing employee in my book. Thank you Emily for...Read More
Russell Clark
Russell Clark -Google user
10 months ago
I went in on November 26th looking for a coat I found it but they didn't have the size I needed. Joshua was extremely helpful in getting it ordered for us and even had it delivered to my place of work. Extremely satisfied with Joshua's...Read More
Lisa Wilcox
Lisa Wilcox -Google user
10 months ago
I ended up going back to get a different mascara and couple days later...but a shout out to Amanda the sales associate who was more than willing to help me even though they were about to close. With service like that I will definitely go...Read More
Megan K
Megan K -Google user
4 months ago
Same as its always been, clean, organized. Was a bit harder to find help from staff though
Liz Ulmen
Liz Ulmen -Google user
a year ago
Macy’s is my go-to spot for most apparel and cosmetics. Lori at the Clinique counter was so helpful and knowledgeable. She got me set up with the correct color and coverage. Also, she was comfortable to visit with, interesting and interested. ...Read More
Chanda Crandall
Chanda Crandall -Google user
6 months ago
I believe her name was Nuinda in the makeup department was very helpful for my mother and I. She helped match the foundation and was very knowledgeable. 😄 …
Jeanette Russell
Jeanette Russell -Google user
Edited 8 months ago
We got some great clearance. Bought 2 dresses at regular price. I was thrilled with the high quality
Solo Zeon
Solo Zeon -Google user
a year ago
This was a very pleasant experience, a employee by the name of Dan Jackson was a very helpful very attentive employee, he helped me through the process, and if it hadn't been for him I might've left the store without buying anything, but because he...Read More
teresa Manix
teresa Manix -Google user
a year ago
Great place to shop. Talk about colognes, it's. one-stop shopping. Great staff to help those who are lost or out of gift ideas. I love their sales since their items are of good quality, and I think I'm getting quality at a good price.
Adam Tardiff
Adam Tardiff -Google user
Edited 4 months ago
I'm so glad we still have a Macy's in town. This store is well versed in the various items that they sell. And it seems to be a good staple at the Boise Towne Square
Cecilia Merz
Cecilia Merz -Google user
a year ago
Sunny in the upstairs luggage and kitchen section at Boise Towne Square helped me find the one and only coffee grinder in the store. And later guided me to a great way to spend my Star Rewards points -- Godiva chocolates on clearance. ...Read More
Lindy Chambers
Lindy Chambers -Google user
3 months ago
This Macy's has a vast selection of petite clothing.
Chad Jardine
Chad Jardine -Google user
a year ago
Nice store. I don't spend money on much like clothes and shoes but I do like a good cologne. You can't get that at Walmart lol. The gals at the men's cologne counter were very nice and helpful. Was out of the one I wanted(Azzoro...Read More
Deanna Shurtleff
Deanna Shurtleff -Google user
a year ago
Peggy today went above and beyond today. After going through several foot and ankle surgeries I now wear a 12! Peggy was so helpful and found a pair of shoes that truly worked! Thank you Peggy, you are a gem!!
Joy Nielsen
Joy Nielsen -Google user
10 months ago
Love seeing that they have a secton for Toys R US Great sales, Only drawback as we see allover is the lack of sales people or open registers. During the holidays they could use help
C. R.
C. R. -Google user
2 years ago
Enjoy the selection of quality items throughout the store. Not a big fan of the discount section they recently opened, which has the wrong vibe for Macy's. There is nothing wrong with markdowns, but it feels more like a discount retailer with items not...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Restroom

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments