Reviews (619) 591-7100 Call Direction Website Photos About
Call Direction Website Reviews

About

Macy's, the ultimate Department store destination, offers a wide range of products and services under one roof. Located at 2015 Birch Rd Suite 2, Chula Vista, CA 91915, our store is a one-stop-shop for all your needs. Discover a vast collection of Beauty supply products, from skincare to makeup, and get ready to look and feel your best. Our Children's clothing store section features adorable outfits for kids of all ages, while our Jewelry store showcases stunning pieces to make you shine. For the fashion-conscious, our Lingerie store offers comfortable and stylish intimate apparel, and our Men's clothing store section boasts a wide range of stylish and functional clothing. Meanwhile, our Shoe store features an impressive selection of footwear for men, women, and kids. And, of course, our Women's clothing store section is a treasure trove of trendy and timeless pieces. At Macy's, we're committed to providing an exceptional shopping experience. Visit us today and discover why we're the go-to Department store in Chula Vista, CA.

Macy's Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.3
(801 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Hugo Sanchez
Hugo Sanchez -Google user
7 years ago
Macy's has been the store I fell in love with my wife many years ago, I meet her working at Macy's back almost 25 yrs ago, Macy's used to be called The Broadway and it was situated at the Broadway mall in West Chula...Read More
Teri Tremper
Teri Tremper -Google user
3 years ago
Went to return and the first sales associate (at the shoe department) offered to help,even though it was immediately obvious, I was returning luggage. She, and the two others who helped at the shoe and the jewelry section, were everything you could want...Read More
BRIAN PEREYRA
BRIAN PEREYRA -Google user
2 years ago
Very helpful professional sales staff (Sheila and Heba) found here at Macy's! Thank you for assisting me in selecting the merchandise I needed for such a special event today! 🎈 🎂 🥳 …
Bradley Vinish
Bradley Vinish -Google user
7 years ago
Macy's in Otay Mesa is the place to shop for clothing and everything you need for you home. It is ADA accessible via elevator to both floors, kept very clean and has restrooms. The staff are very helpful in finding the items you...Read More
Username User
Username User -Google user
8 months ago
Great customer service, friendly, nice, helpful, and treats customer right. Marcy was a big help in assisting me make a payment in store, she did an excellent job!
Mary Beth Dawson
Mary Beth Dawson -Google user
3 years ago
The staff working women’s apparel last night were incredible. The floor was clean and organized, every item I looked at had a range of sizes available, dressing rooms were clean, and the unwanted items were cleared and returned to the floor quickly. I was really...Read More
Ed Hutch
Ed Hutch -Google user
6 years ago
My sister has some health issues and I help her in any way I can. She needed some women's under clothing and they had the brand and size and had a good sale on the items. The young lady that took care of her was...Read More
Danyelly Castillo
Danyelly Castillo -Google user
9 years ago
This is my favorite Macy's to go to. The staff is extremely friendly and makes my shopping experience enjoyable. They go above and beyond to provide you with the best service; not to mention they are patient. Just yesterday I went in for some bedding...Read More
lewis bush
lewis bush -Google user
2 years ago
Would just like to commend Ali in the men’s department for being such a fantastic help finding my tuxedo for a wedding. She’s really an asset and I am more inclined to shop here when I know someone like Ali is working here. ...Read More
Laura V
Laura V -Google user
9 months ago
Still the best department store to go shopping for a family. Plus all the perks
T L
T L -Google user
4 years ago
This was a responsible Macy's and I felt at ease shopping here during this pandemic unlike what I observed at the Macy's near Broadway in Chula Vista (employees didn't wear masks properly and don't try to sanitize counters between customers). Hand sanitizers are placed near...Read More
Liz Peahl
Liz Peahl -Google user
10 years ago
hugely impressed. I needed a dress that was on clearance and all they had was a small and I needed a medium. Priscilla took the time to help me search for the dress and when it couldn't be found she called other stores to locate...Read More
Itzbearyquiet
Itzbearyquiet -Google user
5 years ago
I like going to the clearance area they usually have some good dresses. Across the way they have good prices for Jeans and leggings. It is very easy to return items at the register. Sometimes you can find handbags at good prices.
Jorge Ramirez
Jorge Ramirez -Google user
7 months ago
Store is closing all it's on sale 40 off great deals now
Michelle Bobier-Groves
Michelle Bobier-Groves -Google user
4 years ago
My favorite Macy's by far. The entire first floor is devoted to women. Accessories, casual wear, coats, dresses, handbags (great selection of Michael Kors), make up, perfume, workout clothes (lots of Adidas) and even a ladies room on the ground level. That's right, no...Read More
Alex Goodwin
Alex Goodwin -Google user
6 years ago
I got some cologne here. Rookie tip, I recommend spraying yourself with cologne first and let the scent settle before buying. The smell will change and vary depending on your skin type.
Fernando Rodriguez
Fernando Rodriguez -Google user
7 years ago
Macy's is the same department store we all know, usually two stories high, great products, always have specials on clothes and other things... I always find what I am looking for, and if not, they find it for you at another store... very cool place...Read More
Anthony Soprano
Anthony Soprano -Google user
2 years ago
Customer service is always great here not only do they have great prices but they love giving you free samples visit the Cologne department and see what I'm talking about
Diana Dickerson
Diana Dickerson -Google user
3 years ago
I loved the selection of dresses for Juniors. They had a sale that day so that made my experience even better.
Peter Par
Peter Par -Google user
9 years ago
Great variety of selections. Needed to buy beach formal wear. Had no idea what that is. I'm surprised how many different brands they carried. Save a lot of time searching.

Features

Service options

check icon Curbside pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Restroom
check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments