Edwin, in the Sunglass Hut area, is a rockstar. Fighting allergies and coming off a hiatus, he helped me with a 4-day over the 37 day actual defect in my Ray Ban Club Master sunglasses. Perhaps $250 sunglasses are a luxury, but a broken solder...
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Edwin, in the Sunglass Hut area, is a rockstar. Fighting allergies and coming off a hiatus, he helped me with a 4-day over the 37 day actual defect in my Ray Ban Club Master sunglasses. Perhaps $250 sunglasses are a luxury, but a broken solder weld isn't from my misuse. Edwin stuck with it, exchanged them, and got me a new pair within 25 minutes. I had no issue waiting. I also had no issue if I had to file a claim with Ray Ban. The defect was very obviously a weak weld, so I could wait for that process. Edwin was not deterred. The glasses were pristine except for the broken weld.
5 stars for Edwin and the Macy's + Sunglass Hut + Ray Ban partnerships.