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Macy's is a department store in Brea, CA.

Macy's Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(2784 Reviews)
5
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2
1
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Dr. Abdullah AlHomeadan
Dr. Abdullah AlHomeadan -Google user
4 years ago
Always good shopping 🛍 for furniture, house wear, and fashion needs for kids, women, and men. I’ve never been disappointed. The Macy’s women is separate from furniture, men and kids. …
Alvin Luna
Alvin Luna -Google user
11 months ago
It was a pleasure to be treated nicely by Rosalia at the Brea Macy's HOME DEPARTMENT. She was very accommodating and kind. She really looked after our BEST interest. Thank you Macy's for hiring such a wonderful staff to help us out last night (10/19/2024)....Read More
Miguel Angel
Miguel Angel -Google user
6 years ago
excellent attention at this store, just the lady Marlin at return department has bad attitude when I returned some items
P Jordan
P Jordan -Google user
6 years ago
Great place to shop! They have such a great staff and a clean store!
Natalie Ward
Natalie Ward -Google user
a month ago
Macy’s is a one-stop shop for quality clothing, accessories, home goods, and more. The store is well-organized, making it easy to browse, and they always have a great selection of brands and styles. Seasonal sales and discounts make it even better for finding good deals...Read More
Alex Yang
Alex Yang -Google user
2 months ago
Ning from the Men's Clothing department at Macy's provided exceptional service during my visit. Her kindness and attentiveness ensured that I was completely satisfied with my purchases before leaving the store. Unlike many other department stores where customers often go unnoticed, Ning greeted me with a...Read More
Pamela Louise
Pamela Louise -Google user
3 months ago
Fell in love with a dress and wanted to purchase it but all the mediums were sold out. So I took pictures of the tag, came home and ordered it online. The delivery time was 5 to 7 days. It arrived in 3. I Love...Read More
Alisa
Alisa -Google user
4 weeks ago
This store customer service was outstanding 👍👍 Michelle in jewelry was super helpful, quick, professional and understandable. She made my experience awesome 👌, THANK YOU Michelle!! 😊 …
Melo
Melo -Google user
5 months ago
I had a great experience thanks to Nico, who helped me find the perfect jewelry item for my mom. He was incredibly helpful, patient, and attentive. I was feeling a bit indecisive and unsure of what to get, but Nico took the time to walk...Read More
Efren Cerda
Efren Cerda -Google user
4 months ago
Al from the Men's suit department is the reason I keep coming back to this place!! He is so helpful, and such a great stylist.
Lekha Bhayani
Lekha Bhayani -Google user
a year ago
I had a fantastic experience with Vanessa at Macy’s Men department. Their exceptional help and support made my visit smooth and enjoyable. They were friendly, attentive, and handled everything efficiently. I truly appreciate their outstanding customer service and attention to detail. A well-deserved 5 stars.
Tawnie Ebright
Tawnie Ebright -Google user
Edited 6 months ago
Maria at Shishedo counter was extremely helpful. She gave a wonderful face massage while telling me the products she was using. I will diffently be back.
Katherine Heaton
Katherine Heaton -Google user
6 months ago
I went to Este Lauder for make up assistance and Arij assisted me. Arij was so helpful and kind. I really like the foundation she suggested for me.
Carol Murtaza
Carol Murtaza -Google user
6 months ago
Betty in clothing department went above and beyond helping me find the perfect dress for my son’s wedding. Thank you
nayeli Arias
nayeli Arias -Google user
4 months ago
Liliana helped me out so amazing in macys jewelry department . Loved her
Larry Hjerpe
Larry Hjerpe -Google user
a month ago
Check out with customer service for available items and ask for specials etc
Chris Broguiere
Chris Broguiere -Google user
2 months ago
Prices are about what to be expected and established courteous and helpful.
Nicholas Timm
Nicholas Timm -Google user
Edited a week ago
Great purchase and return policies. Awesome customer service, totally worth the visit!
Resuri
Resuri -Google user
a year ago
Best experience ever. I went in looking for a dress not knowing where to look. But the associate working The dresses department her name is lesly/lesley. But she guided me through the whole thing she helped me distinguish the type of dress I was looking...Read More
ashalee albar
ashalee albar -Google user
2 years ago
Omg I just have to say how great we were treated when we went here. We had a hard time finding what we were looking for and a lady working the cosmetics counter didn’t seem like she really wanted to help us but once we...Read More
Olivia Chen
Olivia Chen -Google user
2 years ago
I love Macy's. It has been my go-to store for so many things, especially designer dresses and skin care lately. Not getting younger. Only hope to slow its pace down. They really need to improve their online shopping experience to stay relevant.
Steph
Steph -Google user
3 years ago
Went to return/exchange a dress for a larger size today and also asked some questions about a previous order I was concerned about. I was very satisfied with the customer service at the men’s apparel section. Employee named Khalid was very …
Robert Santo
Robert Santo -Google user
2 years ago
My wife visited two other Macy's and could not get a sales person to assist her in finding the jeans she likes. Today, Eva Patterson took the time to show my wife some jeans and my wife found what she wanted. My wife...Read More
Dawn Livesay
Dawn Livesay -Google user
2 years ago
Nice store. Great make-up counter. I miss the parfum samples, they just don't smell right on a piece of paper. I liked getting a small sample to try on my own skin. Overall a nice, well lit store.
Irene Suess
Irene Suess -Google user
a year ago
I was at Estee Lauder counter in Macy's Brea Mall the other day, talked to Arij regarding my dark spots on both side of my cheek, she was really patient and knowledgeable, she tried a couple products on my face and found the combination I...Read More
fernando ramirez
fernando ramirez -Google user
5 years ago
we came in with a coupon we weren't exactly sure on what it applied to and how to use it with our credit card. we received excellent service from the luggage department and they got exactly what size and color we wanted after a couple...Read More
et yoshi
et yoshi -Google user
4 years ago
Haven't been here in a few years. Back Stage has taken over part of the 3rd floor with some interesting deals. The rest of the floor is curtained off. Luckily, they still have a petite section on the first floor. Closest sales register to …
Steven Yoshizumi
Steven Yoshizumi -Google user
a year ago
The sales people were helpful for finding a specific pair of pants. The store was clean and the dressing rooms were well kept.
emirac ozar
emirac ozar -Google user
2 years ago
One of the main reasons i like Macy's is because they have a lot of rewards and discounts. And sometimes you get really good deals. They keep the bathrooms clean. And if you can't find what your looking for they help you to find...Read More
TP M (Lord)
TP M (Lord) -Google user
6 months ago
It is always a pleasure to shop, and variety is perfect

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Restroom

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments