If you are buying a car from Luxury Cars Los Gatos, then you are likely buying something special. Something that marks an occasion, something that transcends simple transportation. So, in kind, the experience should also feel special. I can tell you that hands down my...
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If you are buying a car from Luxury Cars Los Gatos, then you are likely buying something special. Something that marks an occasion, something that transcends simple transportation. So, in kind, the experience should also feel special. I can tell you that hands down my buying experience with them was exactly that.
My salesman Cemal was what I can only describe as a gentleman at every turn. Communication was clear, disclosures and details were readily made available and it all came with a genuinely friendly and pleasant demeanor. At no time, did I feel pressured or hard-sold.
There were 3 specific instances on my deal where he had opportunity to apply leverage and what some would consider “typical” car sales tactics. He took the high and transparent road every single time. And, even further, he went above and beyond to make sure I got the experience that matched the car I purchased.
Once handed over to Gabriele in finance it became clear that the level of service they provide is dealership wide. They were transparent and patient with questions at every point in the deal. There was no pressure, there were no tactics, no ridiculous added on fees and door edge guards. Just a straight forward clearly defined transaction. I don’t know that I have ever had that to this level before frankly.
As a person that loves cars and the communities they build by bringing enthusiasts together — I firmly believe that yes, finding the right spec matters and is worth waiting for. But, whom you buy from is just as important. This purchase was literally my “poster car,” and I believe it will be a keeper. With that said, when it’s time to shop again I fully intend to start my search by sending Cemal a note.