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lululemon is a sportswear store in San Jose, CA.

lululemon Review Summary

The summary is generated by AI, based on reviews.

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4.3
(183 Reviews)
5
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1
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Sunshine
Sunshine -Google user
Edited a year ago
Love this store and my favorite place where I picked up my online order and skipped the long lines. Thanks to the helpful and good looking staff who is always there to help.
Wasabi Soy sauce
Wasabi Soy sauce -Google user
3 years ago
Love it here! They have all kinds of cute fanny packs and work out clothes!
N “Nora” J
N “Nora” J -Google user
3 months ago
I purchased running belt on April and after two months of running, the zipper has some issues. I went to the store this morning. Manny help me exchange a new belt less than five minutes. Great customer service!!!
Christina Yglesias
Christina Yglesias -Google user
8 months ago
I came in with my mom late on a Monday evening. All of the store employees were helpful and very sweet. The store manager was extremely kind when he found out I had gone through a difficult experience recently. Thank you for the kindness and...Read More
Emilie Mullin
Emilie Mullin -Google user
3 months ago
Mayda was so welcoming and helpful with her bubbly and bright spirit!
Luis “LouGgle” C
Luis “LouGgle” C -Google user
a year ago
Excellent customer service! Even though they didn't carry my size(xxl) for button-down shirts, they provided what they could for pants. Great materials for slacks and shorts. The price is worth what you're buying, including the service that comes along with. Don't forget about the lululemon promise,...Read More
Alu GH
Alu GH -Google user
a year ago
Pedro helped me with the items I wanted to hem. I interacted with him on two different occasions and both times he was very helpful. The other person that was very helpful was the cashier (I am so sorry, should have asked for his name) who...Read More
ACELOAK
ACELOAK -Google user
a year ago
I like this store. The employees here are really helpful. I was looking for a bag that I saw online and it said that the store had one and I couldn't find it. I asked one of the girls to help me and she hunted...Read More
Finla Biswal
Finla Biswal -Google user
3 years ago
The people that work at this store are reason for the great vibe here. Shout out to two people in particular - Thomas who checked us out at the counter and helped answer our questions and Sara who couldn’t have helped anymore than she did...Read More
Brittany Klauser
Brittany Klauser -Google user
3 years ago
This review is for Sami. She was attentive throughout my shopping experience. Firstly she noticed I was responding to an email while shopping and she kindly waited for me from a distance until I was finished and put my phone away. I was amazed by...Read More
J Lee
J Lee -Google user
a year ago
During a recent visit to Lululemon Santana Row, I was genuinely impressed by Pedro. His understanding of customer needs and positive demeanor stood out. Pedro’s confidence and positive energy not only made my shopping experience memorable but also reflected Lululemon’s core value of connection. It’s...Read More
Bubble Martinez
Bubble Martinez -Google user
a year ago
I had a wonderful experience at this store for it being my first time at a Lululemon and I had a educator her name was Bella she was very informative and very kind and made sure what type of material each item was fit for...Read More
Laura Caywood
Laura Caywood -Google user
8 years ago
Exceptional customer service. Really took the time to figure out what I was looking for and why. Got personal recommendations from multiple staff and ended up buying a few of the suggested pieces - they were much better for my needs than …
Maddie Brooks
Maddie Brooks -Google user
7 years ago
I went to this Lulu location for the first time today. I’ve been to a large handful of other lulu stores. The staff at this location were SUPER helpful. Quick to grab you another size or style when you’re in the changing room. They were...Read More
Sam Walsh
Sam Walsh -Google user
4 years ago
I am from New Jersey, but I actually ordered something over the phone from this store that was out of stock online. When I received it, it still had the security tag on it. I contacted the store and Caitlin, the manager, reached out to...Read More
Derek Neeley
Derek Neeley -Google user
2 years ago
Went in for a quality exchange and Jessie helped me out at the counter she was very kind and made it a smooth process for me this evening. I was also helped by a lady in the back by the dressing rooms who was also...Read More
Cheryl Acker
Cheryl Acker -Google user
7 years ago
I called this store from Illinois because I knew they had the jacket I needed. I needed it to be overnighted, and they were glad to do that. But, the FedEx computer system was down, so the store manager had to take it to …
Jason Vuong
Jason Vuong -Google user
5 years ago
Susan and Josh were very helpful. They helped me with a smile. My ABC pants were hemmed too high. They replaced it and hemmed it just right. Wonderful customer service. Quality pants.
Antonio Cortes
Antonio Cortes -Google user
8 years ago
At the beginning I thought the items were overpriced. But what I love from this place is that the pants that I find here do not require alterations. For men, they have a few models, the cool thing is that for some models, they have...Read More
mary nguyen
mary nguyen -Google user
Edited 2 years ago
My first time came in to visit the store. I was curious about the hype of most women sporty and non sporty, slim and overweight, are wearing this brand everywhere everyplace. I tried one on, and find it's comfortable like any other average …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Planning

check icon Quick visit

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards