Lucy's Beauty Salon (51 Westfield Ave, Elizabeth, NJ 07208)- Very unprofessional, inconvenient, and inconsiderate. (See below)
I came into this shop a week before I set an appointment (with long braids in my hair) to ask how much a blowout would cost for my hair length....
Read MoreLucy's Beauty Salon (51 Westfield Ave, Elizabeth, NJ 07208)- Very unprofessional, inconvenient, and inconsiderate. (See below)
I came into this shop a week before I set an appointment (with long braids in my hair) to ask how much a blowout would cost for my hair length. I explained to the "secretary" that my hair was her length (collar-bone), she sent me to another lady (she had black hair and a blonde strip) to answer my question. That lady told me they would need to see my hair and then give me a price.
My husband mainly has our because he works, therefore, I didn't have a car and I have a new born so traveling back and forth is a challenge for me. The following week came, I called and scheduled an appointment that very day. The lady couldn't speak English so I couldn't even ask for an estimated price. So that day happened to be 90 degree weather and as I stated before I have a baby and no car. So I walked in 93 degree weather with my baby to the salon. I get to the salon sweaty and struggling to get my baby's stroller up that step (NONE of the (5) women there helped me). I asked how much my service would cost.
I'm thinking it would cost $25 and maybe an extra $5 for a trim. They told me it was $40 because of a deep conditioner. Then I asked them to leave out the deep conditioner they still wanted to charge me $40. So the lady asked me how much do I have I said 30 ( but I had a $5 tip). They did't not try to reason with me or have any consideration for me in walking in the scorching heat and having my baby with me. I also explained to them that I tried to ask for a price earlier in the week in order to avoid wasting my time. They didn't care not even a little bit.
Now I could've easily just maneuver my money and pay $45, but I didn't do that because there was no professionalism, consideration, or thoughtfulness. Though I really needed my hair done, I refuse to give my money to inconsiderate or misunderstanding women.
Also, I truly believe this was a prejudice act, I am very convinced because all of the 5 stars and good comments are coming from their very own race.
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