I would like to give a HUGE SHOUTOUT to Ernesto who works at the meat counter at Lucky’s Alameda. A few days before Christmas, I came in to Lucky’s to order my prime rib for my Christmas dinner like I have been for the past...
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I would like to give a HUGE SHOUTOUT to Ernesto who works at the meat counter at Lucky’s Alameda. A few days before Christmas, I came in to Lucky’s to order my prime rib for my Christmas dinner like I have been for the past 10 years. I didn’t recognize the employee at the meat counter, but I still continued to place my order with him. He handed me a notebook to put in all my info and the size of my prime rib. The employee checked it and said ok, your order will be ready to be picked up as you indicated here.
I was happy and went on my way.
Longer story short, Ernesto, out of the kindness of his heart and the greatest meat counter employee Lucky’s will ever have kept trying to contact me to tell me that they didn’t have any more prime ribs and was not getting anymore in and the other guy should have told me this.
Anyway, Ernesto, being the gentleman that he is and passionate about his awesome customer service, got me my prime rib from another Lucky’s on his way into work that Saturday morning. He called me to tell me he had it and when I was ready to come pick it up.
Ernesto saved my Christmas dinner for my entire family!
Lucky’s Alameda is LUCKY to have Ernesto at their meat counter! I will always go to Ernesto at Lucky’s Alameda for all my meat needs!
Thank you from the bottom of my heart, Ernesto!
Robyn, an extremely pleased customer!