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Lowe's Home Improvement is a home improvement store in Cincinnati, OH.

Lowe's Home Improvement Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(2096 Reviews)
5
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1
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Robyn Fair
Robyn Fair -Google user
5 years ago
I love Lowe's ! The staff here is always amazing and very helpful. I came in today for a specific sized piece of plexiglass the gentleman in the department was very very helpful cut my plexiglass to size for me and kept it at...Read More
Kevin Atkins
Kevin Atkins -Google user
Edited 4 years ago
Got a cubic yard of Quickcrete river pebbles. Can't wait to wash em off with a sprinkler. They are gonna be sweet AF.
Tommy Ohmer
Tommy Ohmer -Google user
a year ago
When I want to get something quick to get the job done and done correctly I go to Lowe's. I walk in there with my chest puffed out and a smile on my face. This is me smiling after another successful lowes trip. And I've...Read More
Nicholas Reckers
Nicholas Reckers -Google user
3 days ago
I go here A LOT. People that work here are very kind and helpful, very few issues with that area. Return counter is excellent too - they are all working a tough desk with customer service and all - and they all manage to be...Read More
Virginia Froelich
Virginia Froelich -Google user
3 months ago
I ordered blinds online today and thankfully this store had all I needed! When I picked them up 3 hrs later, I was so impressed by the 5 employees and how helpful they all were! Everyone was so nice and went out of their way...Read More
Gary B
Gary B -Google user
3 months ago
Lowes knows Customer Service! OK so I should've known better and looked at the directions however I didn't and ended up with the wrong product and even though I opened it, the customer service lady still went ahead and refunded it back to me and...Read More
Emily j.
Emily j. -Google user
2 weeks ago
Always helpful & they at least know where a product is when you ask & even will walk you there n show you.
Brandon Walton
Brandon Walton -Google user
Edited 4 months ago
I did in store pick up and they quickly had a multi-item order ready. they had my order waiting for me when I arrived and Tiana was very nice and helped me by carrying some boards to my car with me. Update: still have no complaints...Read More
Dianne Schreck
Dianne Schreck -Google user
5 months ago
Staff was helpful above and beyond checkout and drive thru pickup. They helped me find garden shop items and carted them to my vehicle.
Tyler Honschopp
Tyler Honschopp -Google user
6 months ago
Just had the best experience with Paulina at the Norwood Lowe's. She helped me find a very specific plumbing fitting. She was patient and asked great questions to find us the right part. 10/10 experience.
Wanda Vawter
Wanda Vawter -Google user
6 months ago
Went to Lowes for custom mixed paint. The person in paint dept. Was friendly and helpful to everyone. Even though there were several people in front of me, it was still a short wait for my custom colors
Michael Tacy
Michael Tacy -Google user
8 months ago
Far preferable to the home Depot that is nearby. The Home Depot is closer to me and more convenient to get in and out of, but I don't care. I literally never go to home Depot anymore it's terrible. This Lowes is infinitely better. Cleaner. Better staffed. More...Read More
Tommy McEvoy
Tommy McEvoy -Google user
5 months ago
Always friendly. Always helpful. Always patient. I’m here way too often because of quick projects at home and the place is great.
Matthew K
Matthew K -Google user
4 months ago
Paulina the assistant manager is super friendly and helpful. She's the reason for 5 stars.
George
George -Google user
a month ago
Had to get some keys made, it was a quick and easy process.
Jeffrey Marks
Jeffrey Marks -Google user
2 months ago
Great stores and the app makes it easy to find what you’re looking for
Maria Weller
Maria Weller -Google user
a year ago
I worked with a very nice young lady by the name of Courtney Shelton…she was awesome. Walked me to the large molding that I needed, helped me check out since I had other products and walked me to my car. Absolutely the best. Great Custer...Read More
Bootleg Tony
Bootleg Tony -Google user
7 months ago
Went to home depot, couldn't find any help while Associates walked talk each other so I left and went to Lowe's got the help and part I need. Don't think I'll be going back to home depot thanks Lowe's great job.
MetalPrism 29
MetalPrism 29 -Google user
4 months ago
I love lowes. They truly have the lowest prices and are always very helpful.
Patrick Short
Patrick Short -Google user
a year ago
Excellent Service! Came in with an issue with my online order and the girl at the service counter was super polite and helpful. Was able to quickly solve my problem and even helped me figure out the issue with my rewards program. Definitely gonna come...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards