Just moved to the area, and this Lowes shocked me. The pickup process was smooth, I didn't know what to do, but help was offered immediately upon entering. I came back a few days later to buy a refrigerator. We had Khai J. help...
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Just moved to the area, and this Lowes shocked me. The pickup process was smooth, I didn't know what to do, but help was offered immediately upon entering. I came back a few days later to buy a refrigerator. We had Khai J. help us, and they were really knowledgeable and helpful. We were paying with Progressive Financing and just knew it would be difficult. They made it easy and were able to explain the need for a service plan. They also explained in detail how the shipping and delivery would work. The excellent customer service was greatly appreciated. The store is well stocked and clean, and the online locations are correct for where the item is placed in the store. Also, employees don't just walk by you the acknowledge you, and ensure you find everything needed. Sad to say the register and I were having problems(press cash and it lights up where to put) and that attendant help quickly as well. Great experiences 3x thus far in one week.