In December 2020 I purchased a beautiful Carry On trailer from this Lowes store. My bad, I lost the paperwork. I contacted them and they offered to get me a replacement from the manufacturer. I was skeptical. I waited a while and stopped by to...
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In December 2020 I purchased a beautiful Carry On trailer from this Lowes store. My bad, I lost the paperwork. I contacted them and they offered to get me a replacement from the manufacturer. I was skeptical. I waited a while and stopped by to ask about it and they told me it was on its way. I stopped in a few more times and started to think maybe I wasn't going to get lucky. But sure enough, in a reasonable amount of time, my duplicate arrived. They called and I came and picked it up - expecting a charge for all the time and effort but they just smiled and said thanks for being a Lowes customer! Good job Amber, Mr Brice, Teresa, and the other nice employees who helped me out. Thank you!