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Lowe's Home Improvement is a home improvement store in Hadley, MA.

Lowe's Home Improvement Review Summary

The summary is generated by AI, based on reviews.

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4.1
(708 Reviews)
5
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1
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Ana E “Anabella” Cruz Nazario
Ana E “Anabella” Cruz Nazario -Google user
4 years ago
It's always great they have many merchandise, kitchen electrician, garden, construction, Home appliances, everything one that's is beautiful
Tyler Duffney
Tyler Duffney -Google user
11 months ago
Excellent experience on this trip. I feel like it's the halfway point between a hometown parts store and the depot. More consumer friendly the. Depot and more better options than the hometown parts place. Got a new sink faucet, and ordered up a new vanity
Male Deal Seeker
Male Deal Seeker -Google user
a year ago
Drove to Hadley,Mass to Lowe’s to purchase a toilet for 32.00 brand new!! The only store with this price!! WINNING!!!
Mark Strong
Mark Strong -Google user
5 months ago
I went for two items the first item was a heat lamp the second item was a toilet seat
Kristy Coburn
Kristy Coburn -Google user
a month ago
My husband and I were in the area dropping a kid off at college. We were at Lowe’s and when we came out realized that we had a flat tire. Paul went out of his way to bring out a portable compressor so get just...Read More
Edward Jacque
Edward Jacque -Google user
2 weeks ago
I called on Sept 19 at 6:10 AM to check if I purchased an extended warranty and spoke with Kevin at the Hadley Lowes pro desk because appliances didn't open until 8. He took my info and called me back with all the info...Read More
Jefferson Lockwood
Jefferson Lockwood -Google user
a month ago
A friendly crew member helped me find a special screw I needed for a work project and I was very thankful.
Larry Dennis
Larry Dennis -Google user
2 months ago
Today was the second time I drove from Keene I don’t like HOME DEPT the service at this store is AWESOME the same guy helped me with my project he cut everything and just great customer service definitely will keep driving down for all my...Read More
Rocky LaFreniere
Rocky LaFreniere -Google user
5 months ago
Great team at Lowe’s, the whole customer service team was awesome and super helpful. Special shoutout to Steve who sold me on this new Ego trimmer!
Doris Mundo
Doris Mundo -Google user
a month ago
Pre-ordered electric trimmer to take advantage of tax-free weekend. Service staff made it "easy as pie."
David P
David P -Google user
3 months ago
Incredible service, great prices and beat of all it's not Home Depot!
Alex Taubman
Alex Taubman -Google user
2 months ago
Jonah was a great help picking out what iI needed and Matt was very helpful at the checkout.
Sam Jones
Sam Jones -Google user
a year ago
After a bad experience in the Springfield Lowe's paint department I decided to try the Hadley store. I was blessed to be helped by a young lady named Savanna. She has excellent customer service skills and job knowledge she helped us get what we needed...Read More
Brad Cunningham
Brad Cunningham -Google user
2 months ago
Friendly and helpful staff. Wide selection. Difficult not to find what you're looking for.
Arthur Lyons
Arthur Lyons -Google user
3 months ago
Dave helped me buy a lawn mower and was a great help. Thanks
Sam Silvaine
Sam Silvaine -Google user
a year ago
Lowes is always my go to over any other big box hardware store, and specifically the Hadley one. I sometimes have had to deal with long waits when I place a pickup order, but otherwise people are kind and ready to help. Had a really...Read More
kitty chataun
kitty chataun -Google user
a year ago
I love Lowes, especially over any other big box hardware store. Always staff around to help, practically someone in every aisle I walked down! Less crowded and better prices. A GREAT home improvement experience!
William Muschett
William Muschett -Google user
a year ago
With a Home Depot 25 minutes away, quite often we will travel 1 hour to our nearest Lowe's Home Improvement due to the great customer service and different, and sometimes unique selection of merchandise. Always a good experience is had.
Blanca N
Blanca N -Google user
a month ago
I got employees to help me put my pavers in the jeep.
You
You -Google user
2 years ago
Got some paint samples and a gallon of paint. The woman in the paint department who waited on be was awesome. She was fast and gave me great advice on how much of what kind of paint I needed. Some places or staff people might...Read More
rachelobara
rachelobara -Google user
2 years ago
Lowe's of Hadley, MA is top notch when it comes to their level in customer service. I own a two family and often make trips to this store to pick up supplies and all the employees are always friendly, professional and helpful. The last time...Read More
Catherine Foster
Catherine Foster -Google user
a year ago
Somewhat small store but they seem to have a good selection of products. The salespeople are friendlier than my local Home Depot, so sometimes I travel an hour each way to go to this Lowes.
Heidi Vassallo
Heidi Vassallo -Google user
a year ago
Bruce in the window and doors area was so very helpful and very pleasant to talk too. He offered to special order a difficult size window for me. Five 🌟 for you Bruce. Thank you. …
Mark Tetreault
Mark Tetreault -Google user
4 years ago
Good news! For the first time in a long time I actually had a positive experience at a Lowe's store. …
Hannah Long
Hannah Long -Google user
3 years ago
I don’t usually write reviews often, but I have to say, every person I’ve spoken with here at the Hadley, MA Lowes has been super helpful and super nice. I’ve only called the store, since I don’t live in the area. I had some issues...Read More
Alexa Bermudez
Alexa Bermudez -Google user
5 years ago
First off Lowe’s is awesome especially when compared to the service you get at Home Depot. But THIS Lowe’s is especially great. Actually has items in stock, great modern selection and incredibly helpful staff. My last experience was amazing …
Marge Barrett-Mills
Marge Barrett-Mills -Google user
2 years ago
We had our countertops installed yesterday and are really impressed with the quality and craftsmanship. From the beginning, working with Alexis was great. She gave us more than enough information about the different materials and long term care. We would recommend Alexis and Lowe’s for...Read More
Tammy Petrowicz
Tammy Petrowicz -Google user
6 years ago
We went in to look at wash machines and talked to a very nice associate in the appliance section. He was very knowledgeable and offered some good advice, not only comparing the washers, but personal experiences as well. We were very …
Roger Guyette
Roger Guyette -Google user
9 months ago
They have STUFF!! AWESOME! I was in the market to buy stuff and they had it. Maybe go again, maybe not but I was happy with my purchase.
Michael Poole
Michael Poole -Google user
Edited a year ago
Just as you'd expect. They had what I needed, they are doing a great job keeping things clean and early in the morning on week day there weren't very many people around. …

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards