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Lowe's Home Improvement is a home improvement store in Winston-Salem, NC.

Lowe's Home Improvement Review Summary

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4.2
(1968 Reviews)
5
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2
1
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Jason Cooper
Jason Cooper -Google user
3 months ago
Just had a great experience at Lowe’s! We picked up a new mower, trimmer, and blower, and the two employees who helped us were awesome—super knowledgeable, friendly, and made the whole process smooth. They answered all our questions and helped us set up delivery, which...Read More
ANA D'ANGIOLELLA
ANA D'ANGIOLELLA -Google user
2 months ago
Always a great selection of plants. I bought 2 gorgeous snake plants my last visit. All my plants are from Lowe's. The are always healthy, beautiful, and pest free..more importantly, at a great price!
Erich Gregory
Erich Gregory -Google user
2 years ago
Always a pleasurable experience at Lowe's if something is not right they go out of their way to fix it.
Jordan Burleson
Jordan Burleson -Google user
4 years ago
Excellent Lowes location with all the hardware, lumber, 🪚🪛power tools, appliances, plumbing, flooring, home and 🏡 gardening items and more. They also have great seasonal items and decorations. They have a ♿ handicap accessible parking lot, 🚻 restrooms, and sidewalks as well. …
mario andres
mario andres -Google user
6 years ago
Great store to find products for construction, and overall home equipments, from washers to cabinets, drawers, planks of wood, lights , lamps, it has a lot of variety, very big store and good employees, I've been satisfied Everytime. I like coming here
C. K. T.
C. K. T. -Google user
3 years ago
Always GREAT! Convent location, great customer service. Love the priority given to online pickup orders. My order was ready and waiting within 40 minutes of placing. Purchased beautiful black mulch, pumpkins, solar spotlights and a garden frog for a fall yard makeover! Thanks Lowes!
Sandra Moore
Sandra Moore -Google user
a month ago
I needed an outdoor faucet extension but was not able to walk the store to get it. The Associate at the service desk had an associate go get the item. Both were extremely helpful. I appreciated the great customer service. So sorry I didn't get...Read More
Griffin Ericksen
Griffin Ericksen -Google user
a month ago
I frequent this Lowe’s often and today I had a great experience. I was greeted and handed a weekly flyer when I entered the store and at self-checkout, I was given help with my items. I appreciate you guys giving me such a...Read More
Brandon
Brandon -Google user
5 months ago
May 7, 2025. The gentleman you have doing the loading who loads the Pineneedles and the straw and landscaping items on the morning shift completely brightened my day. With his upbeat attitude, very kind customer service, and willing to help every way possible I would...Read More
James Tolentino
James Tolentino -Google user
4 months ago
Lows Home Improvement was an absolutely enjoyable shopping experience. I was helped by Alex in hardware and he was very helpful. I needed some carriage bolts and nuts which he was able to locate for me while making me feel at ease with his assistance....Read More
Ruth Ann Copley
Ruth Ann Copley -Google user
5 months ago
This is an excellent Lowe's. The staff has always been very helpful and interested in finding the best solution to fit your needs. The entire store is well kept and tidy. I adore the plant selections as well which was the primary...Read More
Nancy C.
Nancy C. -Google user
6 months ago
Hi, I went the first week of February to Lowe’s at Lumber Ln. to buy a dishwasher. It’s been years since I bought a dishwasher, so the features of today’s appliances are a bit overwhelming. “Bobby” in the appliance department spent time explaining the features, showing...Read More
Barbara Plumley
Barbara Plumley -Google user
6 months ago
I was shopping at your store on March 26th. I am handicapped, ride the cart for shopping. We needed a mailbox, post, bird seed and muscle items. I asked for assistance getting those large items to my car. Alex was very kind, professional, ...Read More
Lee Ez
Lee Ez -Google user
a month ago
Roger from plumbing was amazing! Really saved me a lot of time and had a lot of knowledge.
Dan R Zipkin
Dan R Zipkin -Google user
3 months ago
This is a great store with friendly staff. I come for a deli sandwich or pot pie once a week
Richard Hopkins
Richard Hopkins -Google user
5 months ago
Only shopped here once. Excellent experience. I deliver here also. And they are absolutely a delight to deal with. Thank you for the excellent experience overall
jason moore
jason moore -Google user
6 months ago
Rebecca in flooring is great she helped me with all my needs she told me to make sure my measurements were correct and add in the 10 percent for waste she was very money conscious helped out alot
Patrick Turner
Patrick Turner -Google user
4 months ago
I go out of my way to go to this location. Everyone’s nice and it is well stocked.
Sally
Sally -Google user
7 months ago
The employees here are always so helpful and friendly. Very knowledgeable and willing to explain things. Store is always well stocked.
Phil Early
Phil Early -Google user
7 months ago
Had to make three trips today to Lowe’s as my workday evolved. Was able to get in and out very quickly and they had exactly everything I needed star service.
Donald Sink
Donald Sink -Google user
a year ago
I found what I needed, a new refrigerator,. If delivered as quoted, it's very timely. Being a vet and not having been listed in their system, I took the necessary information and received the discount they advertised. The young lady that helped me was very...Read More
Mimi Mimi
Mimi Mimi -Google user
a year ago
Stopped by to pick up some gardening supplies. I remembered i also needed batteries for something important. Angie came up to me to ask if i needed anything. Even though what i needed wasnt in her department. She chatted with me while we walked across...Read More
rateb ibrahim
rateb ibrahim -Google user
a year ago
🌟 🌟 🌟 🌟 🌟 I have been coming to this Lowe's for almost 7 years now. I love the pro desk team and I feel appreciated every time I walk in. Mr. Robert always there to help me load my items, Amy...Read More
rafael barbosa
rafael barbosa -Google user
4 months ago
Great product but , almost no customer service
Don Ball
Don Ball -Google user
a year ago
Great Service and delivery. It’s easy to order online and have delivered to your home. Their delivery is on time, they make you aware when they are on their way. The delivery guys are always courteous and will put your order where it’s convenient for...Read More
Eric K
Eric K -Google user
2 years ago
Visited this store on 4.2.23 to purchase a lawnmower and Cary and David were beyond helpful. Cary helped me find the perfect mower for me and answered all of my questions. David went above and beyond to help me acquire a Lowe’s credit card …
Syed Waqas Haider
Syed Waqas Haider -Google user
2 years ago
It was a great experience to be at this particular Lowe's store. The cashier girl was very helpful throughout the peocess, especially because my friend wanted to apply for their store credit card and the process would normally take a while. …
Gerald Troutman
Gerald Troutman -Google user
Edited a year ago
Well stocked, polite staff, busy but not jam-packed - good experience. Still! Yep. Awesome. Good parking, and still a great experience. And they actually took time to put most of the flat haulers inside the building instead of just in the parking lot! Still...Read More
Mike
Mike -Google user
Edited a year ago
Ordered online and had it sent to the store the order was split in to two different orders with two different delivery dates. The first one was pulled from the store and was ready the next morning. No issues at all with that, all went...Read More
Sharon Stevens
Sharon Stevens -Google user
a year ago
I brought in paint chips and John matched both pieces. He was patient and very helpful. I needed paint of 2 different surfaces and he got it right for the metal and the wood that will be painted the same color. Also my shutters...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards