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About

Lowe's Home Improvement is a home improvement store in Thomasville, GA.

Lowe's Home Improvement Review Summary

The summary was generated by AI, based on reviews.

Pros

This Lowe's Home Improvement location is known for its friendly and helpful staff, who are always willing to assist customers in finding what they need. The store is well-organized and easy to navigate, making it a pleasure to shop there. The prices are competitive, and the selection of products is vast, including a wide range of tools, building materials, and home decor items. Many customers appreciate the convenient location and ample parking.

Cons

Some customers have reported long wait times at the checkout lines, especially during peak hours. A few reviewers have mentioned that the store can be overwhelming due to the large size and crowded aisles. Additionally, some customers have experienced issues with online orders and in-store pickup, citing difficulties with communication and availability.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.3/5

Home Depot Website: 4.2/5

Trustpilot: 3.8/5

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Reviews & Ratings

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4.1
(1409 Reviews)
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David Wengert
David Wengert -Google user
3 months ago
I purchase lots of prime quality wood for cabinet making, they keep a good stock of select pine and oak. Friendly folks working there, lots of Veterans
Sherri Barham
Sherri Barham -Google user
3 years ago
Lowe’s associates Aysa, Fred, Ed and Shane gave excellent customer service. The were delightful and were proactive in reaching out to assist me in each area. It was one of the most pleasant visits that I have ever had to a home improvement store. Kudos...Read More
Savannah Huff
Savannah Huff -Google user
2 months ago
Recently went in looking for some new indoor plants to lighten our place during the winter months and was very pleasantly surprised to find a much larger variety to choose from than I had initially expected! After spending an hour trying to decide, I went...Read More
Steven C. Pitchford
Steven C. Pitchford -Google user
a year ago
This is a very nice store. I picked up a Toto self propelled mower, and I had more than one employee ask me if I needed help with anything. Very polite!
Mandy Green
Mandy Green -Google user
2 weeks ago
Called due to not being able to get ahold of anyone at the Dothan store. Explained that I didn't receive a part with my order, gave my order number. She put me on hold and then transferred to what I assume was Dothan because it...Read More
Heather Beckwith
Heather Beckwith -Google user
a month ago
I give this 1 star because online and in the store they are no help! I ordered a washer and dryer and my card was charged for both items plus the attachment hoses and all. Well I picked up the washer and the hold for...Read More
Daren Kauffman
Daren Kauffman -Google user
a month ago
This is not my home town Lowe’s, but it is still a good one to shop at. I hope the management take note of the employee that went out of his way to find the correct price for me ! Thank-You to that associate .
Katie Carter
Katie Carter -Google user
2 months ago
I need to remember to drive to Moultrie so when Lowe's doesn't have something I have a chance to get it from Home Depot... 35 mile drive just to drive to another town to get a water heater element socket and other things needed for...Read More
Kim Jaynes
Kim Jaynes -Google user
3 months ago
Good luck getting help in the tool section. Everything I need is locked up. I called the store on my phone while standing by the locked display, and it was phone hell to get through to a person. Then asked them...Read More
Thomasville Oaks MHP
Thomasville Oaks MHP -Google user
4 months ago
Everytime I deal with Lowe's from Thomasville Ga I have issues with their customer service in the afternoon's. I pray they build another home improvement store around this town or they choose their employees better.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics
check icon Light bulbs

Payments

check icon Checks
check icon Credit cards
check icon Debit cards