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Lithia Chrysler Jeep Dodge of Billings is an used car dealer in Billings, MT.

Lithia Chrysler Jeep Dodge of Billings Review Summary

The summary was generated by AI, based on reviews.

Lithia Chrysler Jeep Dodge of Billings is a reliable dealership with a wide selection of used cars. Customers praise the friendly and knowledgeable staff, transparent pricing, and smooth buying process. Some reviewers mention minor issues with vehicle cleanliness, but overall, the dealership is known for its excellent customer service.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

DealerRater: 4.7/5

Edmunds: 4.5/5

Cars.com: 4.3/5

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Reviews & Ratings

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4.5
(3203 Reviews)
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anita wisher
anita wisher -Google user
11 months ago
First time car buyer experience was unforgettable!!!! Blake and Alex worked fast to get us what we wanted and I couldn't be happier with the price, quality and customer service!!!! I will be back for future business! 🙌🏻 …
Lynda Jacobson
Lynda Jacobson -Google user
11 months ago
Absolutely the best experience I have had in a dealership. Went in scared, because I had no idea what I was doing when it came to car shopping or the process of getting into something. Just knew I needed something better and more reliable, but...Read More
Eddie Schultz
Eddie Schultz -Google user
Edited 6 months ago
Bill, and everyone at lithia dealership was amazing, we love our new car.
Tyler Dunn
Tyler Dunn -Google user
7 months ago
Just to start I did not think this review would be very pleasant at first. I dropped my car off at Lithia with a failing alternator and barely made it. Luckily my Charger had an active recall on the alternator and I was under the...Read More
Lauren Filter
Lauren Filter -Google user
9 months ago
I spent a LOT of time shopping for my new/used truck and the experience here was so smooth, simple, and overall pleasant. I did not feel taken advantage of “just because I’m a girl” like I’ve felt at other lots. Tyler was knowledgeable about what...Read More
Stefanie BearComesOut
Stefanie BearComesOut -Google user
6 months ago
Very good customer service, friendly welcoming environment. Lithia helped my family find exactly what we needed.
Teresa Goodwyn
Teresa Goodwyn -Google user
6 months ago
Brian is amazing and so much help when picking out our Jeep...he was low pressure and has an amazing knowledge base
Bill Perkins
Bill Perkins -Google user
a year ago
Very nice salesmen to work with!! Not pushy at all and financing people were great!! Our whole family have bought vehicles from here and we are all very happy with the service we receive there.
Carys Costanzo
Carys Costanzo -Google user
2 months ago
⭐️⭐️⭐️⭐️⭐️ A Lifesaver on Our Cross-Country Trip! We were driving across the country with our family, hauling a camper, when we stopped at the Express Lane in Billings, MT for what we thought would be a quick check. Turns out, we needed a new DPF filter...Read More
Patric Jewison
Patric Jewison -Google user
5 months ago
Your service is top notch. You explained up front what I could expect. The time without my pickup was reasonable. You even had the parts in stock which I was expecting a week delay at least to order in and then schedule the repair. People...Read More
Annette Wilson
Annette Wilson -Google user
5 months ago
Went in looking for Buddy and was greeted by Blake who went out of his way to be extremely helpful since Buddy wasn’t in. I liked his personality right away and felt at home working with him. He was very informative and knowledgeable....Read More
Jo Gray
Jo Gray -Google user
2 months ago
Impressive customer service. I don’t live in Billings near the dealership, and purchased a used SUV from them sight unseen, trusting that they would ensure I was getting a good running vehicle, and I did! I just got back from a long trip over the...Read More
Jefferson Bailey
Jefferson Bailey -Google user
5 months ago
Up until last weekend, I wouldn't have referred anyone to the service center at Lithia Dodge. I purchased a Ram in 2017. Worst service experiences of my life. I had 8 oil changes left that I had already paid for. ...Read More
Deb Hendrix
Deb Hendrix -Google user
3 months ago
Chris R was excellent to work with in the service dept. Difficult problem that took a while to figure out, but he got my car in for service when I was in town and was always pleasant and helpful. I choose to have my...Read More
Diane Fisher
Diane Fisher -Google user
5 months ago
I had a good experience buying this vehicle. I went in to do a test drive but everything lined up and I was able to drive away with a Jeep Compass. The sales person I worked with, Phoebe, it was wonderful. All in all I'm...Read More
Caleb Moretz
Caleb Moretz -Google user
4 months ago
I had the pleasure of working with Justin Selby and I could not have been more pleased with my experience. I went in looking for some advice on my uConnect Radio which for some reason would sometimes not appear on my dash screen. It would...Read More
Jack Tate
Jack Tate -Google user
3 months ago
Excellent, no pressure dealership. Everyone we worked with was so helpful. I couldn’t believe how fast the process was! We love our new vehicle! Thank you!
J Bowling
J Bowling -Google user
3 months ago
I frequently use this dealership and every time it is a great interaction! Jarrett, did an amazing job meeting my requirements and ensuring all work was explained and completed in a timely manner.
Mitch Petty
Mitch Petty -Google user
Edited 2 months ago
I have done business with Lithia Dodge many times now and can honestly say that they offer one of the best car buying experiences in Billings. They offer a low pressure sales and finance experience.
Lance Marottek
Lance Marottek -Google user
2 weeks ago
I had a great experience with lithia in Billings. This is the second vehicle I have bought from them and I will be a returning customer!
Sandi Tolman
Sandi Tolman -Google user
4 months ago
These guys got me in right away as an emergency when I did not have an appointment. I was from out of town and broke down. They were able to diagnose some major problems, then waited for my decisions. They were a...Read More
Justin Hadley
Justin Hadley -Google user
6 months ago
Our salesman was professional and had a can do attitude .Went above and beyond to get us into a vehicle that worked for our family. Other employees demonstrated team player attitudes .Willing to help or suggest options to help their co workers close a sale....Read More
Ordashu
Ordashu -Google user
6 months ago
Service on truck was good and worked to get my turbo warranty (huge thank you) A little attention to detail would be nice though. Whoever brought my truck to the front had pushed the seat up forward all the way *tech is not that small*...Read More
Pamela Osborn
Pamela Osborn -Google user
Edited 5 months ago
Quick oil change today, maybe 30 minute, some in the past have taken oven an hour. But there always seem to be a little something when you pick up your vehicle. …
Briana Hilmes
Briana Hilmes -Google user
7 months ago
I went here for a recall on my jeep and had a wonderful experience. The customer service was amazing from the moment I called, to walking out after my vehicle was taken care of. Everyone was kind, efficient and helpful. …
Vernon Jenkins
Vernon Jenkins -Google user
2 months ago
My salesman Bryan and his sales manager Mark made my purchase for a used truck the best experience I ever had in 60 years of purchasing new or used trucks.
Jennifer Hardy
Jennifer Hardy -Google user
5 months ago
Very wonderful people! I highly recommend this dealership. Came in to have the putter break light assembly replaced and they had me out very quickly. Very friendly service.
Nathan Ellestad
Nathan Ellestad -Google user
4 months ago
This was our 6th vehicle that we have bought from Bryan Rask @ Lithia and as always the service was unmatched! Bryan answered all of our questions and helped us get into a new vehicle to fit our families needs!
Angie Kramer
Angie Kramer -Google user
5 months ago
I needed my headlight bulb replaced and it was quick and painless. They did it through express care and I was in and out in 20 minutes. Super friendly service
Jenny
Jenny -Google user
2 months ago
EJ was fantastic. He got me into a new to me van when no one else would or could I am so grateful that he did now I can drive and feel safe in my vehicle

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Car rental
check icon Oil change
check icon Repair services

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments