Reviews (337) 433-8664 Call Direction Website Photos About
Call Direction Website Reviews

About

Lake Charles Auto Auction is an used car dealer in Lake Charles, LA.

Lake Charles Auto Auction Review Summary

The summary was generated by AI, based on reviews.

Pros

Lake Charles Auto Auction has received praise for its wide selection of vehicles, with many customers appreciating the variety of makes and models available. The auction process is reportedly fast-paced and exciting, with some reviewers enjoying the thrill of bidding. Additionally, the staff is often described as friendly and helpful, with some customers appreciating their guidance throughout the process.

Cons

Some customers have reported issues with the condition of certain vehicles, citing problems with cleanliness and maintenance. Others have expressed frustration with the auction process, feeling that it moves too quickly or that the rules are unclear. A few reviewers have also mentioned that the prices can be higher than expected, particularly for certain models.

Review Rating Chart

Google Reviews: 3.8/5

Facebook Reviews: 4.1/5

Yelp: 3.5/5

DealerRater: 4.3/5

Cars.com: 4.5/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.6
(75 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Louay Homasi
Louay Homasi -Google user
7 months ago
Some of the Staff at the front are disrespectful they don't appreciate business owner that they are doing business with you Guys and giving us a hard time with all I do respect
Crystal Boutte
Crystal Boutte -Google user
a year ago
The people who own the auto auction and work here are kind , respectful and a pleasure to know they treat people like they are family. Thanks for always making me feel welcome.
Steven Rosenthal
Steven Rosenthal -Google user
2 years ago
I would give 10 STARS if I could. When I purchased a car on OVE that was at Lake Charles Auto Auction, I would not have thought I would be getting the "Ritz Carlton" treatment. Emily was absolutely incredible!!! We had an...Read More
Walter Rogers
Walter Rogers -Google user
6 years ago
Nice improvements to the facility. People are very nice. Mr Matt and his people will take good care of you.
Taylor Latch
Taylor Latch -Google user
10 months ago
Nice auction place, the aquarium always looks nice and clean.
Matthew Day
Matthew Day -Google user
a year ago
Had a bad experience with arbitration, but Matt made an offer we agreed to today.
Red Allen Diesel
Red Allen Diesel -Google user
6 years ago
These guys are doing a great job of becoming a high quality facility. Makes doing business with them a great experience!
Randy Voss
Randy Voss -Google user
4 years ago
If I could give them ZERO stars I would..........they represented a car to me that didn't even exist! I had a transporter there to pick it up and they called and told me the car didn't exist........."they were sorry"........this why I hate ALL auctions.......full...Read More
Sandra Hamilton
Sandra Hamilton -Google user
7 years ago
I attended auction with Sue & Steve Neal from J & S Auto in Orange, Tex. . I enjoyed the experience. Neat,clean place.
David Gibbs
David Gibbs -Google user
6 years ago
They just opened a great new office come check it out!!

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards