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About

Kroger is a grocery store in Katy, TX.

Kroger Review Summary

The summary was generated by AI, based on reviews.

This Kroger location on 9806 Gaston Rd offers a wide selection of products, including organic and specialty items. Shoppers praise the friendly and helpful staff, clean aisles, and convenient services like online ordering and curbside pickup. However, some customers mention long lines and limited parking.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.5/5

TripAdvisor: 4.5/5

Reviews.com: 4.1/5

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Reviews & Ratings

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4.1
(450 Reviews)
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Ananthalakshmi Adapa
Ananthalakshmi Adapa -Google user
7 years ago
Closest, well organized, pickup orders.
Jonathan chen
Jonathan chen -Google user
5 years ago
Very good
Rayane Zebiane
Rayane Zebiane -Google user
a month ago
My 5 stars is for the customer service department and the way they handled my lost and found wallet, nothing was missing even the money, it was in a sealed bag for 1 week. And I highly appreciate the person who turned it in! Thank...Read More
Mark Matta
Mark Matta -Google user
11 months ago
Kevin in the deli section was so helpful, kind, and did a great job for me in slicing cold cuts as thin as I wanted and handled my food carefully in a way that shows that he knows how the client needs his/her goods to...Read More
Raquel Mesa
Raquel Mesa -Google user
a year ago
Clean store and when I needed help the associate (Briana) was very helpful. She went out of her way to help me find what I needed. She made my whole experience great.She was very patient with me. Because of her actions she converted me to...Read More
Gabriela Addington
Gabriela Addington -Google user
4 years ago
I absolutely love this Kroger. Every staff member is always so friendly. From walking in at the produce section, deli counter, making your way back to the meat section. Everyone is so helpful. The pharmacy department always knows your name and the manager of...Read More
Anthony Cook
Anthony Cook -Google user
6 years ago
This location is always very nice and clean. And the staff is always very helpful and nice. I have never had any issues here and I hope they keep up the good work. They always have great choices and selections as well. Just give yourself sometime...Read More
In Pursuit of A Quiet, Peaceable Life
In Pursuit of A Quiet, Peaceable Life -Google user
5 years ago
I normally do not rate grocery stores and I do the bulk of my grocery shopping at HEB that is farther from my home. However, I do try to give this Kroger some business as it is a very nice store. Today they...Read More
Harry Mitchell
Harry Mitchell -Google user
6 years ago
Kroger has been a mainstay for me ever since I moved to Texas. The store is always well stocked and clean. Their customer service is on point. The parking is great. The aisles are nice and wide. I have nothing but positive things to say...Read More
Therese M
Therese M -Google user
3 years ago
Can I give more than 5 stars? I shopped here earlier this afternoon and decided to get my kids cupcakes to celebrate their 1st day back to school. I checked out and made my way to the exit with an overflowing cart of groceries and...Read More
jinling liang
jinling liang -Google user
6 years ago
My mom and l love to do our groceries here! The price is affordable and staffs are nice. I received their coupons this week, and it saves me a lot this week. It's convenience as well. I go there almost every week.
Michelle Robichaux
Michelle Robichaux -Google user
6 years ago
I wanted to share an experience today.. I went to the store today with my two kids and a broken foot (yes I’m walking around in a boot)... and stupidly forgot my wallet at home, and didn’t have Apple Pay ready to go. Christine went...Read More
Cynthia Olsen
Cynthia Olsen -Google user
7 years ago
Always very clean. Staff is always kind and very helpful. No dad looks on any one. We're very happy shopping in Kroger Fred Meyers... And the rest of the Kroger family stores. Keep up the great work!
marie reedy
marie reedy -Google user
3 years ago
Ordered my sons birthday cake from the bakery, it was delicious! The photo I provided turned out so cute on top of the cake. I will be ordering again for future events.
Kirchner Kirchner
Kirchner Kirchner -Google user
2 years ago
Went into Kroger the yesterday ( Sunday) I usually shop at Wal Mart ( across the street from me ) . However, I was at Hollywood feed , next to Kroger . So I thought I would run in and look at their meat department ..(...Read More
LY
LY -Google user
a year ago
Customer support is great in this store. They act very quick on your request. The store is clean; the food are fresh. Like it so much!
sylvie konhawa
sylvie konhawa -Google user
10 months ago
Cleaned and very organized. Love the app to find stuffs in the store
David D
David D -Google user
a year ago
Easy store to shop. Roomy, nice areas to shop, place to sit and eat. pharmacy, floral area, some hardware, homegoods/housewares and party goods.
L.F.
L.F. -Google user
4 years ago
So I'm a northern girl who had no clue that a garter was required for this mum exchange thing. I was in a panic - the last store I called was the Kroger on Gaston. I got this kid in customer service who...Read More
tj Loftin
tj Loftin -Google user
6 years ago
I loved it! Clean. Spacious and open. Helpful employees. Wonderfully fresh products. I pass 3 other stores to get there but it's worth it.

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon In-store shopping
check icon Same-day delivery

Highlights

check icon Great produce

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Organic products
check icon Passport photos
check icon Prepared foods
check icon Salad bar

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly