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About

Kroger is a grocery store in Knoxville, TN.

Kroger Review Summary

The summary was generated by AI, based on reviews.

This Kroger location offers a wide selection of products, including organic and specialty items. Customers praise the friendly staff, clean aisles, and convenient services like curbside pickup. However, some reviewers mention long checkout lines and limited parking.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

TripAdvisor: 4.5/5

Foursquare: 4.1/5

Facebook Reviews: 4.3/5

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Reviews & Ratings

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4.2
(580 Reviews)
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Shamus McCoy
Shamus McCoy -Google user
a year ago
My go-to grocery store. Always well stocked, fresh produce and super friendly staff.
Rolling Twenties
Rolling Twenties -Google user
Edited a year ago
I can't believe these prices ... soooo amazing.. Courtesy of our sales model from the new upcoming documentary thom reed .. the berkshires ufo
Brandon Pouncy
Brandon Pouncy -Google user
Edited 6 years ago
Everyone knew the answer to my question as soon as I ask them. It's really good to have Associates that know what's going on
Kelsi Kalinowski
Kelsi Kalinowski -Google user
6 years ago
I used Kim in the floral department for my wedding at the beginning of November. She was very highly recommended in a facebook group for wedding planning and I decided to go with her at this Kroger location for our bouquets and boutonnieres. I got...Read More
Josh Delozier
Josh Delozier -Google user
4 months ago
I had a fantastic shopping experience at this Kroger location! I stopped by to pick up a box of Smartwater and some Cheetos, and I was impressed by the variety of items available—many of which are hard to find at other stores. The store is...Read More
Jessica Kelly
Jessica Kelly -Google user
a year ago
I do instacart. The employees here are always wonderful in helping me with finding items. However, I had an above and beyond experience with Lindalee, the meat clerk. She was so nice and accommodating. Lady truly encompassed perfect customer service.
Hardeep Rattra
Hardeep Rattra -Google user
a year ago
Everything nice Habibi 💯 I’ve been going to this place for Awhile and these people have been so helpful Christina at customer service has helped me out with a money order which I appreciated and Joey has helped me at U-Scan before and Cody and...Read More
synakal x (The Dominant Idea)
synakal x (The Dominant Idea) -Google user
2 years ago
Kroger is my favorite grocery stores in the area. They have the best selection and quality around. This location is no different. It's clean and the people are friendly. This location isn't usually as busy as the others. It used to have a great organic...Read More
J Fri
J Fri -Google user
2 years ago
I have been pleased for many years with the overall customer service at my local Kroger. As of late I need to give an extra thanks to Chaz and Sandra for going above and beyond for my clicklist orders. It is much appreciated!
Spacey
Spacey -Google user
3 years ago
I just want to say - not sure who's making sushi at this location, but it's been fantastic lately. Better than half the restaurants in town. I picked some up late on a Wednesday evening and it was still fresh. Please give them a raise,...Read More
Brenda Pruitt
Brenda Pruitt -Google user
6 years ago
The people at Kroger are always very courteous and then make sure you're happy with your order and they will make it right if it's not. That's why I love this store. I've always loved shopping there I have experienced the clicklist and I have...Read More
Hadley Hamblin
Hadley Hamblin -Google user
3 years ago
Kudos to Jolie at the Northshore store! She was helpful to me today when I was checking out. She is so naturally friendly and attentive to a customer’s needs, always ready to jump in to assist with getting groceries weighed or, in the case of...Read More
L FG
L FG -Google user
8 years ago
My family has been shopping here for years with no negative experience. The staff is always friendly, knowledgable and helpful! Management is quick to make sure items I have requested are stocked. What a great store!
Aime Briegel
Aime Briegel -Google user
7 years ago
I am writing a review merely about Kim in the floral department. Kim did the flowers for my wedding and they were breathtaking. She’s incredible at what she does! Pricing was excellent and so much better than other quotes from bigger florists that I received....Read More
Jay Rodriguez
Jay Rodriguez -Google user
7 years ago
I was visiting family here. We got a bad pork roast from another Kroger. Not knowing the policies, I returned it to this store. They explained the policy but accepted the return, anyway. The pork roast I got to replace the bad one was wonderful....Read More
Mandy “Mandy” Summitt
Mandy “Mandy” Summitt -Google user
6 years ago
This Kroger is across town. When I am on that side, I stop in and browse for products this store carries. Many do carry unique items based on location No 2 stores are the same. Check out the kitchen marketplace for exciting deals. Also check...Read More
Kristina Novak
Kristina Novak -Google user
8 years ago
Best kept secret for the craft beer selection! It's always pretty varried and up to date with new seasonals as well as all the time favorites. Reasonable prices and cute seasonal decor. This location features a gas stop as well.
Kaitlin Fleenor
Kaitlin Fleenor -Google user
9 years ago
I wanted to give a review for Kim who works in the floral department. I hired Kim to do the flowers for my August 28th wedding & was a little nervous to go with someone who worked in a grocery instead of an actual florist....Read More
Noah Capps
Noah Capps -Google user
4 years ago
They have a great selection of produce and other ingredients that you're looking for to creat a home cooked meal. The prices are good. Their employees are friendly and helpful. Easy in and out location.
Sarah T
Sarah T -Google user
8 years ago
Clean and well maintained store. I shop here regularly. The produce freshness is very good. The bakery breads are fresh. For the most part the prices are better than the other nearby grocery store, Publix.

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon In-store shopping
check icon Same-day delivery

Highlights

check icon Great produce

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Organic products
check icon Passport photos
check icon Prepared foods

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT

Other

check icon LGBTQ+ friendly