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About

Kroger is a grocery store in New Haven, IN.

Kroger Review Summary

The summary was generated by AI, based on reviews.

This Kroger location offers a wide selection of products, including organic and specialty items. Shoppers appreciate the clean and well-organized store, as well as the friendly and helpful staff. However, some customers have reported issues with long lines and slow checkout times.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

TripAdvisor: 4/5

Facebook Reviews: 4.3/5

Supermarket News: 4.5/5

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Reviews & Ratings

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3.9
(512 Reviews)
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Robert Lawson
Robert Lawson -Google user
a month ago
I always enjoy going to the New Haven Kroger store. The customer service FROM EVERYONE is TERRIFIC! GREAT PHARMACY STAFF TOO ! Produce & Floral departments are very well stocked & nice selection ! The entire store has a nice variety of products to...Read More
Hanna Vaughn
Hanna Vaughn -Google user
10 months ago
This isn’t so much a review of the store but I came to get gas at about 1:15 today and my car unfortunately broke down at the pump, and none of my family members were answering my phone and I had to get to work...Read More
Octavia Middleton
Octavia Middleton -Google user
5 months ago
I don't know if Michael is still the manager of pickup orders/ curbside but I'm leaving these 5 stars to him. Mike knows service. Give that man a raise! 🎉 …
Lois Light-Beucler
Lois Light-Beucler -Google user
a year ago
Love my local Kroger New Haven! My pharmacy is here also. I'm in this store weekly and enjoy the friendly staff and deli staff. Always clean and friendly no matter how busy they are. They are busy every day. I'm proud of this store being...Read More
Robert Lawson
Robert Lawson -Google user
Edited a year ago
Update 9/15/2023 I've been going to this store since 2009. Kroger has always been a nice place to shop. They have really improved the produce the last year. They did remodel the store a couple years and that was a great improvement too ! I'm always...Read More
chris acklin
chris acklin -Google user
a year ago
Great store to shop at especially if you have a Kroger Perks Card. Kroger is a great company who is a food pillar of alot of small communities that they serve with all kinds of varieties ranging from items for people with large bank accounts...Read More
James Janeway
James Janeway -Google user
2 years ago
We purchased meat and cheese trays, vegetable trays and fruit trays for a party. They were excellent. All were perfect and fresh. Compliments to the Deli staff. You are the best! We will be back for more in the future....Read More
Kimberly Lawson
Kimberly Lawson -Google user
a year ago
Our Kro-GER(private joke between me and my husband-nothing to do with satisfaction at stores), is very clean, for the most part. The staff are great 👍 from cashier to pharmacy, bagging. Sometimes - we go to the stellhorn store IF there's an item not being...Read More
Tam Guyton
Tam Guyton -Google user
4 years ago
This location is not a marketplace, but, I love shopping there on my way home from work, 25 mins away😊. The employees are friendly and very helpful in finding things. The store is clean, there is ample parking and they are practicing the safety measures....Read More
Karen
Karen -Google user
4 years ago
Easy in took awhile in checkout. When I finally got to the check lane, another lane opened up. Nice store overall. Found everything in produce. Last time there was a super nice middle aged man with a southern accent working in the meat department. He...Read More
Candice Black
Candice Black -Google user
2 years ago
I came in after work and the butcher was closing up. His name was Dakota, and let me just say it was so refreshing to have an employee treat you with kindness, professionalism, and empathy. He was extremely sweet and his customer service was stupendous.
Mariah Huckeriede
Mariah Huckeriede -Google user
7 years ago
The remodel is coming along nicely and customer service is great! I was already checking out my groceries and realized that I forget a can of yams. Insent my daughter to get it. She couldn't find any and I thought that...Read More
Rebbeca Sumner
Rebbeca Sumner -Google user
Edited 8 years ago
I can actually find people to get help when i need to, the people are not annoyed by me asking a million questions if i need to, they actually are friendly and willing to help out, they have fairly good pricing, love...Read More
Angela Stroop
Angela Stroop -Google user
7 years ago
I enjoy shopping at the New Haven Kroger. The employees including management are super friendly and helpful. I love the new layout of the store. I can purchase everything I need all at one place. The prices are comparable to other...Read More
Alicia lemus
Alicia lemus -Google user
8 years ago
I been shopping at Kroger for over 20 years. I have NEVER had a bad experience. The employees will go out of their way to help you find what your looking for. An the prices of their stuff is either cheaper or the same. MY RATING WOULD...Read More
Gloria Berger
Gloria Berger -Google user
Edited a year ago
A good shopping environment and experience. Can get good prices on some items sometimes. Great location.
Kimberly Abram
Kimberly Abram -Google user
4 years ago
I had a nice experience. Everything is in order. Everyone is wearing mask and keeping 6 feet distance. Cashier and Bagger was very pleasant.
Teri Gamboa
Teri Gamboa -Google user
6 years ago
I shop here pretty regularly. I live within minutes of the store. Love the employees. They've always been helpful when I ask for help.
Kassi Porter
Kassi Porter -Google user
6 years ago
We are from Okla and this was our best experience with a grocery store ever. The staff here are very friendly and are willing to help. Great prices and good selection.
Clint Foor
Clint Foor -Google user
2 years ago
This location is still the old school layout and style of older grocery stores. Good variety for a smaller footprint.

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon In-store shopping
check icon Same-day delivery

Highlights

check icon Great produce

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Organic products
check icon Passport photos
check icon Prepared foods

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT

Other

check icon LGBTQ+ friendly