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About

Kroger is a grocery store in Knoxville, TN.

Kroger Review Summary

The summary was generated by AI, based on reviews.

This Kroger location on Chapman Hwy offers a wide selection of products, competitive prices, and a clean shopping environment. Shoppers appreciate the friendly staff, convenient services, and easy checkout process.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.5/5

TripAdvisor: 4.5/5

Reviews.com: 4.3/5

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Reviews & Ratings

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3.8
(602 Reviews)
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Angela Addington
Angela Addington -Google user
3 years ago
Visited this location to pick up a few items while visiting the area. Ample parking. Looks like they’re getting in their spring plants as they’ve got quite a display outside. While this is a smaller location they had lots to offer. Store is very clean...Read More
Dana Baas
Dana Baas -Google user
2 years ago
Floral has alot of arrangements in stock, with more arriving the day before Valentine's Day 💝 …
Austin Loy
Austin Loy -Google user
2 years ago
Always such a great place to go, extremely easy to get get to it's right off of Chapman highway. The staff is very kind and knowledgeable about everything in the store. Competitive prices and with the Kroger card it really adds up to great savings....Read More
sk8rtim
sk8rtim -Google user
Edited 7 months ago
UPDATE: 5:30 pm 11/09/24...please teach these children you guys employee how to ask for things,not demand them abd when tbings dont go they're way they turn into 5 year old brats abd storm off..I'm commenting this only to save Kroger and them the embarrassment and...Read More
Rachel Fluharty
Rachel Fluharty -Google user
4 years ago
This is the absolute best Kroger I have been to in years. We just moved here from Louisville, KY and if you hate on this store you don’t know what you have. The click list is the best- I haven’t waited longer than 5 minutes...Read More
poodle gurl
poodle gurl -Google user
6 years ago
good place for family. let kids run wild. i smoke in bathroom. people love to give me good food here for free. everyone so kind. food sometimes rotten but that is because i get it from dumpster. but i still love place for good beer...Read More
ssjwesker
ssjwesker -Google user
4 years ago
Store is always completely stocked on their wide selection of grocery items, and has offered a more reliable stream of cleaning supplies that many other stores have had troubles supplying. Fresh foods (sushi, deli items, etc.) are always great, and the prices at this location...Read More
Amanda Mccollough
Amanda Mccollough -Google user
4 years ago
The florist had just made a gorgeous arrangement, I asked where I could find a special cover that was In this arrangement. She said right here and changed her artwork as far as I'm concerned and helped me share a littel magic about plants with...Read More
Cornelius Praeda
Cornelius Praeda -Google user
5 years ago
I don't know if Kroger will even read this, but the cashier "Jina" had every opportunity to leave me to scan my own groceries at 1:30 in the morning, and yet she INSISTED on helping me scan my pile of groceries! Another customer accidentally broke...Read More
Jenna Fields
Jenna Fields -Google user
5 years ago
Kroger employee Roger in fresh meats section was AWESOME. Not only did he help me and my partner pick out what we wanted to cook for dinner but he even explained how we can cook it! Thank you so much Roger!!! He deserves a raise!
Garrison Taylor
Garrison Taylor -Google user
7 years ago
Lynn in the meat department and Garrison in the deli we're phenomenal. Very nice, helpful, and incredibly knowledgeable of their fields. Both employees went out of their way to make my experience a joy. Highly recommend!
Michael Taylor (Mike T_in_TN)
Michael Taylor (Mike T_in_TN) -Google user
2 years ago
My Go-To grocery store. I always go early, 07:00am-09:00am, to avoid the lines. They’re stocking at that time and have always been extremely helpful if I’m ever searching for something specific. Actually…heading there now.
Marty Stone
Marty Stone -Google user
3 years ago
Nice and clean stores. Good weekly sales on items I usually buy . Digital coupons get extra discount on posted products must be online and have the Kroger app.
Edye Peck
Edye Peck -Google user
7 years ago
Rene went over and above to help me. When the brand I was looking for was not available, while I shopped Rene she found a great substitute. It is people like Rene that bring customers back. One thing I wish could change,...Read More
Amanda Foraker
Amanda Foraker -Google user
2 years ago
My favorite place to shop! They are a little higher in price but they have lots of coupons and great sales! Plus the quality of their products is unbeatable!
Kristina Lluis
Kristina Lluis -Google user
4 years ago
I enjoy going to this Kroger's because they have all my Gluten-Free products in their own section of the store. Most of the others I go to have them mixed in with the regular products and it makes it somewhat difficult to locate some things...Read More
Cale Hensley
Cale Hensley -Google user
7 years ago
These five stars are only because the kid Chris in deli is a champ. He was back there by himself and even offered to fry up some fresh potato wedges for me even though I could tell they were winding down the hot foods....Read More
Sharona Z
Sharona Z -Google user
14 years ago
Well since there's no listing for the store (just the bakery), this review is for the whole store. The staff is great, they're very friendly and helpful and almost always not hard to find. It's not a newer Kroger but it's big so they have...Read More
Kars Oan
Kars Oan -Google user
6 years ago
I like everything except their push with so many self checkouts. They seem to want you to do their job. They also have less employees. They are too greedy to pay for more employees. I am disappointed in Kroger company...
Mark Blazer
Mark Blazer -Google user
6 years ago
Always well stocked. Friendly and honest employees. I forgot my change at the automatic check out. They found and returned it to me. Angie and Angela you are great!

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon In-store shopping
check icon Same-day delivery

Highlights

check icon Great produce

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Organic products
check icon Passport photos
check icon Prepared foods

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT

Other

check icon LGBTQ+ friendly