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Kroger is a grocery store in Lexington, VA.

Kroger Review Summary

The summary was generated by AI, based on reviews.

This Kroger location at 422 E Nelson St offers a wide selection of products, competitive prices, and a clean shopping environment. Shoppers appreciate the friendly staff, convenient parking, and easy checkout process. However, some customers have reported issues with stock availability and long lines during peak hours.

Review Rating Chart

Google: 4.2/5

Yelp: 4.1/5

TripAdvisor: 4.3/5

Facebook: 4.4/5

SupermarketNews: 4.5/5

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Reviews & Ratings

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(286 Reviews)
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Preston McCormick
Preston McCormick -Google user
a year ago
Price were good able to use coupons during shopping. Friendly staff.
Kayyee Tracey
Kayyee Tracey -Google user
7 years ago
Super easy to find from the KOA-Natural Bridge. Reasonable prices. Great selection. Close to all fast food and things. Glad we were able to stock up and grab some things during our vacation.
George Kayser
George Kayser -Google user
5 months ago
I'm giving 5 stars for the way Kroger handled a mistake with my grocery pickup. This was the snowy day on Feb 11th that was shutting down most places, but Kroger was still doing pick-up orders at the time I arrived, for which I was...Read More
Aiden
Aiden -Google user
2 months ago
This Kroger's is the most ghetto place ever and that really makes me feel at home.
WTL2017
WTL2017 -Google user
a year ago
I scheduled a pick up order. I was told when I got there that their truck was late so I would have to wait an extra 20 minutes. I did not complain and reassured them that It was not a big deal yet...Read More
Nick
Nick -Google user
Edited a month ago
People are always friendly. Hey Kroger, take care of Jennifer at the self checkout. She really helped me out tonight. Thank you Jennifer.
William Settles
William Settles -Google user
3 months ago
Older smaller store but clean and nice.
A Higgs
A Higgs -Google user
2 months ago
Nice clean store with great employees,
Jesse Iford
Jesse Iford -Google user
a year ago
Traveled over 30 miles from Clifton Forge to come to this Kroger's, despite having one in town. The addition of an actual meat/seafood counter and sake make the trip worthwhile.
Chad Ferguson
Chad Ferguson -Google user
3 years ago
Mr. Firebaugh is a great addition to this store. The young men working are always nice and polite. Yes, it's small. Yes, the parking lot is small. Don't believe there's much that can be done about that. The people are super friendly and that's, to...Read More
Mary Lawhorne
Mary Lawhorne -Google user
3 years ago
I have lived here for most of my life and have had years of experience shopping at the Lexington, VA Kroger to compare quality/quantity of product, cleanliness and customer service. I can say with certainty that our local Kroger is not only doing well,...Read More
Julia Roark
Julia Roark -Google user
9 years ago
I love this particular Kroger. It's a bit smaller than others, but it has everything that I need. It's clean and well organized. The entire staff is just outstanding! Management, clerks and baggers are so very nice and very friendly. Staff on the floor are...Read More
Mark Tonge
Mark Tonge -Google user
7 years ago
Great place to get everything for your food needs the meat dept. is excellent one of a few places that still cut the meats if you ask them for a 3 inch thick steak they will cut it for you the Deli is top notch...Read More
Shaunna G (The Belle and the Beard)
Shaunna G (The Belle and the Beard) -Google user
2 years ago
Was out of town at the George Marshall Foundation at VMI. My glucose monitor came off my arm, and I called them to see if they could help. By the time I got out of my class, I had a monitor!! Very...Read More
danker iceblink
danker iceblink -Google user
7 years ago
my brother got scolded for wanting to buy things with too much sugar and I lived for it. also these dudes were having a meeting around cupcakes??? very nice and tall people too.
Bev Gustafson
Bev Gustafson -Google user
7 years ago
Angie and Willie are 2 of your best customer service representatives. They are pleasant and consistently helpful and go out of their way to meet the customers needs.
Marie Gadpaille
Marie Gadpaille -Google user
6 years ago
I love this Kroger's. Easy to find things and the produce department is always well stocked. The meat department is too. They have a nice wine department.
Amy Rahhal
Amy Rahhal -Google user
7 years ago
We were looking for organic Avocados and only few left out. They went to the back and brought a box full of fresh ones. They were very accommodating!
Paul Miller
Paul Miller -Google user
6 months ago
Worker Logan was so nice!
Angel Dudley
Angel Dudley -Google user
8 years ago
I love shopping in this store! Staff is extremely friendly, store is always clean. Amazing fresh fruit and vegetable choices!

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon In-store shopping
check icon Same-day delivery

Highlights

check icon Great produce

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Organic products
check icon Passport photos
check icon Prepared foods

Amenities

check icon Restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT

Other

check icon LGBTQ+ friendly