We went to Koons Lexus in October and ordered a 2022 Lexus NX the salesperson asked for an received a $1000. deposit. She said this would insure that we would have first choice when they got their allocation of new 2022 carswe also sold our...
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We went to Koons Lexus in October and ordered a 2022 Lexus NX the salesperson asked for an received a $1000. deposit. She said this would insure that we would have first choice when they got their allocation of new 2022 carswe also sold our 2019 Rev 4 to Koons Lexus in October however Koons Lexus took a month and a half to pay us even after they had a clean title for the carWe got a call from Koons Lexus last week an were told our car would be in at the end of the month we were asked to come in to complete the paperwork on the carwe went to Koons Lexus this past Tuesday 12/28/21The salesperson said that the car would be delivered to our home a few days later.When we got to the dealership we were told that there was a $5000.00 dealership premium added to the MSRP because these cars were in high demand... REALLY!!! we ordered our car three months ago and picked out the Lexus NX allocated to Koons Lexus a month ago we were told that this would insure that we would get the first car the dealership got. We said no deal to the added premium... After the salesperson talked to the manager we were told that they were going to wave the premium. The new figures they put in front of us were full of mark ups and over chargesWE cancelled the order got our deposit back and leftBoth my wife and I felt like we needed to take a hot shower after that experience with rip you off Koons LexusBuyer be ware