Kona Pools is praised for its exceptional customer service, with many customers raving about the friendly and knowledgeable staff. The company's attention to detail and ability to customize pool designs to fit individual needs are also notable strengths. Additionally, Kona Pools' high-quality materials and workmanship have earned them a reputation for building durable and long-lasting pools.
Some customers have reported higher-than-expected prices for Kona Pools' services, which may be a drawback for those on a budget. A few reviewers have also mentioned that the company's communication could be improved, with some experiencing delays or misunderstandings during the construction process.
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