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About

Kohl's is a department store in Dubuque, IA.

Kohl's Review Summary

The summary was generated by AI, based on reviews.

Kohl's offers a wide selection of clothing, home goods, and seasonal items at reasonable prices. Customers appreciate the frequent sales and helpful staff, making shopping convenient and enjoyable. The store is generally well-organized and clean, though some shoppers mention checkout lines can be long during peak hours. Overall, Kohl’s provides good value and a pleasant shopping experience for families and individuals alike.

Review Rating Chart

Google: 4.2/5

Yelp: 3.5/5

Facebook: 4.1/5

Trustpilot: 3.8/5

Birdeye: 4.0/5

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Jenny Henson
Jenny Henson -Google user
9 years ago
They carry all kinds of make-up... Lorac, The Balm, Bliss, Cargo and so much more
Heather Bennett
Heather Bennett -Google user
3 months ago
I love their clothes and there's always some kind of sale. I spent under $100 and got 2 name brand outfits.
Chris Lynch
Chris Lynch -Google user
9 months ago
Thank you to Ast Manager Matt and Tammy at the checkout! Matt went beyond his job to help me. Both were so friendly, helpful, and had excellent customer service skills. I am so thankful to them both!
Steven Weber
Steven Weber -Google user
a year ago
I would like to take time to thank Michelle at the Dubuque store. She enhanced my shopping experience with her smile and friendly attitude. She answered all my questions with details and followed through with what I was promised. She's a keeper in my...Read More
Wendy O'Rourke
Wendy O'Rourke -Google user
7 months ago
Large selection to choose from and with opening Kohl's credit card, saved 40% on purchase. Store was tidy and associate Michelle very friendly and helpful.
Debra Stillmunkes
Debra Stillmunkes -Google user
9 months ago
Employee Sue helped me with an an online order when I was confused. She was great and very patient helping me to figure out ordering and applying my Kohl's cash.
Linda McDermott
Linda McDermott -Google user
a year ago
Our checkout cashier, Dakota, was so very helpful and polite. And the patience of a saint. He went up and beyond to ensure that we had a pleasant checkout experience. Hope he is there the next time we shop!
Janet Russell
Janet Russell -Google user
a year ago
We were shopping for my mother-in-law and we found clothes that fit her perfectly. She looked good in all of the clothes we chose. The lady in charge of the dressing room was very helpful. Very clean store. CHeckout went smoothly.
Mary Kisting
Mary Kisting -Google user
11 months ago
Store was very busy but checkouts moving efficiently plus the person who checked out my items, Bre, was wonderful in answering questions, making sure I got the best deals with my coupons available, etc. Very pleased!
Danielle Kiernan
Danielle Kiernan -Google user
a year ago
I went looking for graduation dresses and cargo pants, however I don’t go often and don’t know my way around the store. Miranda was very helpful in listening to what i was looking for and pointing me in the right direction. If she wasn’t there...Read More
Larissa Ninmeman
Larissa Ninmeman -Google user
11 months ago
Valessa is a huge help when it comes to finding exactly what I’m looking for, she was so sweet & does an amazing job at what she does. Thank you so much for your help anytime I come into Sephora!
Evelyn Averkamp
Evelyn Averkamp -Google user
7 months ago
I had a good purchase there. and my two nephew's wives with me to help me too.
Jan K Walker
Jan K Walker -Google user
5 months ago
Lots of pretty things for women were in stock.
Chris Lindgreen
Chris Lindgreen -Google user
a year ago
We had a very positive experience at Kohls. The young man who was working on the floor was very helpful and pleasant. Our cashier was also very pleasant and very helpful with our purchase.
Lynn Smothers
Lynn Smothers -Google user
6 months ago
was the pleasure shopping at Kohl’s today Michelle at the checkout was so kind and friendly
Tanya Janzig
Tanya Janzig -Google user
3 years ago
Best customer service I've seen from any company in a very long time. I ordered a winter coat and accidentally had it sent to an old address ( completely my fault) I called then to see if they could do anything. Without hesitation they refunded...Read More
Crysti Prange
Crysti Prange -Google user
Edited 8 months ago
Michelle did a great job of checking me out in Dubuque IA. She offered me many discounts i wasnt aware of.
Kris Escalante
Kris Escalante -Google user
3 years ago
This Kohl's location is convenient, had all the departments I was looking for, and was easy to get in and out of. Staff was friendly and I received great service in here. Save money, I appreciate the Kohl"s rewards and coupons. Once I know my...Read More
Kim DeMuth
Kim DeMuth -Google user
a year ago
I love Kohls. They have so much great things to choose from. There prices are not to high and they always have sales and coupons. It is a great store.
Norma Weber
Norma Weber -Google user
8 months ago
Checkout was very busy but line went quickly. Cashier Michelle very efficient and helpful

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Highlights

check icon Active military discounts

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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