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Call Direction Website Reviews

About

Kit Cellular - Cellphone, Tablet & Computer Repair (Long Beach) is a mobile phone repair shop in Long Beach, CA.

Kit Cellular - Cellphone, Tablet & Computer Repair (Long Beach) Review Summary

The summary was generated by AI, based on reviews.

Pros

Kit Cellular - Cellphone, Tablet & Computer Repair in Long Beach is praised for its fast and reliable repair services, with many customers appreciating the quick turnaround time and professionalism of the staff. The technicians are knowledgeable and skilled, able to diagnose and fix a wide range of issues with various devices. The prices are also competitive, making it an affordable option for those in need of repair.

Cons

Some customers have reported issues with communication, feeling that the staff could be more transparent about the repair process and estimated timelines. A few reviewers have also mentioned that the store can be busy, leading to longer wait times. Additionally, some customers have experienced difficulties in getting their devices repaired under warranty.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.8/5

Thumbtack: 4.7/5

Better Business Bureau: A+

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Reviews & Ratings

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Selene Beltran
Selene Beltran -Google user
8 months ago
I had the best experience today they were very helpful they gave me very good deals I highly recommend them i was stressed out and came out with a smile on my face
Simone Mona’
Simone Mona’ -Google user
a year ago
I am so so happy that I came here! Nara repaired my water damaged iPhone. Although it took up a lot of his time he was patient and took his time. I am Very very appreciative of him and his expertise! Don’t hesitate to stop by...Read More
Joseph
Joseph -Google user
4 years ago
Nara gave me a great deal on a iPhone screen replacement. He even included a free screen protector and gave me a 50% off a case for being a new customer. Will definitely come back for all my repairs! Positive Quality, Professionalism, Value
Tony Norwood Jr
Tony Norwood Jr -Google user
a year ago
This was the best and mkst efficient service possible. Nara Nok was not only friendly but he was also really helpful in answering any questions we may have had. My best friend who is in the picture cracked her screen and Nara fixed it perfectly...Read More
Danny Tran
Danny Tran -Google user
a year ago
I came here because of a friend that said he had a really great experience here. The owner is really cool, enthusiastic about what he does and super friendly. Very personable guy and very friendly vibes. He is very knowledgeable about phones and provides a...Read More
Paloma De La Torre
Paloma De La Torre -Google user
2 years ago
Nara is great! I came because my phone had water damage and he helped me fix it and save all my photos and info. I had gone to Apple and they said I needed a new device and wouldn’t help recover my stuff but Nara...Read More
Domenic Hix
Domenic Hix -Google user
a year ago
Fast and reliable. Noticed that previous repair was done incorrectly and was missing screws but fixed it properly. iPhone 8 repair was cost advertised online and the online booking platform worked flawlessly.
Cayce Ortiz
Cayce Ortiz -Google user
2 years ago
Nara is the best! Helped me get my phone fixed right away! It was the best price too because I shopped around. Thank you for your help Nara !!
Kiara Hunter
Kiara Hunter -Google user
a year ago
I came in today with a completely busted up iPhone 11 screen, wasn’t able to access it at all but Nara was able to replace it quickly and efficiently in 10 minutes. Such a smooth and easy process and you can’t beat the price! Thanks...Read More
Dev M
Dev M -Google user
9 months ago
Today my life was saved! I rushed to Kit Celluar after shattering my phone and I was helped by Kevin who fixed my phone in UNDER 30 minutes! The vibes were great and their playlist kept me entertained. Highly recommend! Everyone come check em out!

Features

From the business

check icon Identifies as Asian-owned

Service options

check icon Language assistance

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly
check icon Identifies as Asian-owned