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Kilwins New Orleans is a chocolate shop in New Orleans, LA.

Kilwins New Orleans Review Summary

The summary was generated by AI, based on reviews.

Kilwins delights visitors with its wide selection of premium chocolates, creamy fudge, and hand-crafted ice cream. Customers love the friendly staff and the inviting atmosphere, making it a favorite stop for sweet treats. The shop’s fresh confections and generous samples receive high praise, while some mention prices are a bit high. Overall, Kilwins offers a memorable dessert experience that keeps guests coming back for more.

Review Rating Chart

Google: 4.7/5

Tripadvisor: 4.5/5

Yelp: 4.0/5

Facebook: 4.8/5

Restaurantji: 4.6/5

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Reviews & Ratings

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4.6
(949 Reviews)
5
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1
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Dhrumil Patel
Dhrumil Patel -Local Guide
5 years ago
One of my favorite in New Orleans. Will definitely go again and try something new. They have a lot of variety in terms of chocolates and customization. Great shakes and ice cream flavors as well. Nice, courteous and quick staff doesn't let you wait for...Read More
Mohamad Arif
Mohamad Arif -Local Guide
2 months ago
stumbled upon this place by accidently actually. was walking through town and saw some ice cream. it was empty when i came in. when i got mine, suddenly the spot was full of people.get the pecan praline. it was awesome!
Food: 5/5Service: 5/5Atmosphere: 5/5
A C
A C -Local Guide
3 years ago
I love candy/ chocolate/ ice creams shops. So Kilwins hit the spot. Fresh waffles made in front of us. Very wide variety of ice cream. They also have a variety of different chocolate items and fudge. If you live chocolate or caramel covered apples this...Read More
Louis and Elaine
Louis and Elaine -Local Guide
a year ago
Kilwin’s is a great collection of candies, fudge, caramel corn, ice cream and more. For us the hardest part is decided which of the treats to have. The waffle cones and waffle bowls full of ice cream are my favorite. The service is surprisingly quick,...Read More
Mekia B.
Mekia B. -Local Guide
2 years ago
Someone call 911. This family chocolate confectionery was EVERYTHING!!!! Omgoodness!Literally everything you could possible want. The aroma screams ice cream!In complete bliss, I was super full after lunch, but I couldn’t leave New Orleans without grabbing a few unique pieces of chocolate. Dark chocolate 🍫....Read More
Alexander Paykin
Alexander Paykin -Local Guide
6 years ago
What a shop! If you're looking for some amazing fudge, chocolates or ice cream, all made on sight before your eyes, this is the place. Some very nice gift ideas and unusual products too, like the shredding drinking chocolate or the 10 pound chocolate bars....Read More
Nalina Dessers
Nalina Dessers -Local Guide
6 years ago
Enjoyed one of the most spectacular ice creams ever! (I believe it was the New Orleans Pecan.) Lovely experience!So many sweets and other delicacies to choose from, unfortunately we only had the opportunity to try the ice cream. Still, the best decision ever. 💖
A M
A M -Local Guide
2 years ago
Went to Kilwins on 2/16/22 and I just have to say the staff were the nicest and kindest I have encountered in all of New Orleans. There were six of us in our party and they were so helpful to each of us in each...Read More
MyVisit MyView
MyVisit MyView -Local Guide
a year ago
Omg! Soo many delicious desserts to choose from. Brownies, truffles, cakes and more.If you can walk by this place and ignore the delicious smell, you have more will power than I do.
John W.
John W. -Local Guide
5 years ago
Sarah Mathre
Sarah Mathre -Local Guide
3 years ago
Great ice cream, pralines, and chocolate! Customer service was also excellent! A guy with dark hair named Sam(?) was very friendly and helped us to pick out our desserts. It was only my second time trying pralines and learned that they’re supposed to taste moist...Read More
K Rhodes
K Rhodes -Local Guide
2 years ago
It would seem as if it’s my life mission to seek out Kilwins in every major city I visit! This establishment was just as fantastic as all the other ones I’ve been to. Clean facilities, friendly service, and delicious treats…best way to describe Kilwins!...Read More
thu nguyen
thu nguyen -Local Guide
2 years ago
My family and I ordered ice cream. The ice cream is very yummy and the staff are very friendly. As my baby boy was enjoying his ice cream and one of the staff came by and gave him a sticker. It was the topping on...Read More
Chuli
Chuli -Local Guide
3 years ago
1 star - for cleanness and how nicely organized the place was! Everything is layout in front of you in different sections.2- star - for the price, you get a very big portion, we got one cone and a waffle sundae and we could barely...Read More
Rabbi Rezwan (Robby)
Rabbi Rezwan (Robby) -Local Guide
4 years ago
Coming from Toronto, we have almost, every time passed by a sweet shop, where they make fudge and always wondered what it would taste like. We were at New Orleans for a short trip with friends and discovered Kilwins.Must say one of the best Fudge...Read More
Jodie Cook
Jodie Cook -Local Guide
6 months ago
Best fudge and ice cream.Servers super friendly.Love this place.
Food: 5/5Service: 5/5Atmosphere: 5/5
AB
AB
a year ago
One single chocolate, with a bit of pecans, small size and filled with little fudge, more than eight dollars. Not in the best cofectioneries in Bélgica. France, Switzerland ans Spain a single chocolate is so priced. And it was not a top quality chocolate. It...Read More
Food: 2/5Service: 5/5Atmosphere: 3/5
Scott Rooney
Scott Rooney -Local Guide
6 years ago
When I walked in, the first thing I thought was "This place is beautiful!". We got some ice cream and a few different flavors of fudge. The taste was amazing! We went back a second time on our short trip to New Orleans. The staff...Read More
Sarah Hall
Sarah Hall -Local Guide
10 months ago
Best fudge ever and the lady at the counter gave me three free samples 😋 they also had a buy two get the third free deal!Dietary restrictions: Gluten free options were available and delicious
Food: 5/5Service: 5/5Atmosphere: 5/5
Kayla Nonyaa
Kayla Nonyaa
3 weeks ago
My husband and I stopped by on a Thursday night to grab a treat just before heading to see a musical. We walked in and there was very vulgar, explicit music playing. I thought it was commonly understood to play the clean/radio version of any...Read More
Food: 4/5Service: 3/5Atmosphere: 1/5
Hennah Abubaker
Hennah Abubaker -Local Guide
2 years ago
Amazing customer service and delicious treats. No idea what other reviews are talking about with shakes... I ordered a shake and it was thick and creamy, didn't melt as I walked around the French quarter for about 40 minutes. Staff were friendly and let me...Read More
David McPherson
David McPherson -Local Guide
a year ago
Really expensive and poor service. I ordered 2 scoops of ice cream in a waffle cone plus a small chocolate peanut butter cup. No prices were posted but I figured $8 to $10 at most. I was shocked when the clerk told me $28. Yes,...Read More
Ariel Lewis
Ariel Lewis -Local Guide
6 years ago
It was an amazing experience. The service was great and the place smelled so good lol like a waffle cone to be exact. I had the strawberry ice cream with the homemade waffle cone. It was awesome. The best strawberry ice cream I've ever had....Read More
Philly Red
Philly Red -Local Guide
a year ago
Our visit was 19 April 2023 during a business trip. Mint Chocolate Chip Ice Cream double scoop in a waffle cone to eat and Chocolate covered pretzel rod to go for mom. I love Kilwins and when traveling try to stop in and...Read More
Inge Burbank
Inge Burbank -Local Guide
3 years ago
Having read reviews that their shakes are runny, I ordered mine “extra thick,” and it came out with a normal average consistency that you’d get anywhere else. Within 10 minutes, it had melted down to a really thin consistency. I got chocolate, which had a...Read More
Kathy Mazelin
Kathy Mazelin
2 years ago
Wandered into this shop today, and the employees were so friendly. They offered samples, described many of the sweets, and made recommendations. The dynamics between the workers showed that they enjoyed their jobs. I had just bought a pound of pralines at another shop, and...Read More
Rene Horne
Rene Horne
3 years ago
Best place to stop for ice cream and confections in New Orleans!I recently visited this hole in the wall and it literally felt like walking into a modern Wonka Factory. The ambiance and smell is so alluring, with friendly employees ready to help and answer...Read More
Katie Samuels
Katie Samuels
6 years ago
My friends and I stopped by while exploring the town after a week of attending a conference. The smell of all of the candy and waffle cones drew us in! The staff was wonderful and so accommodating and the owner personally stopped to talk to...Read More
Yves Legrand
Yves Legrand -Local Guide
2 years ago
A very good place for icecream. The waffle cones are home made and this is interesting and entertaining.The size of serving for the 2 balls icecream is huge...making it a challenge to eat faster than it melts.Absolute best experience for food in NOLA.
Marek Lew
Marek Lew -Local Guide
5 years ago
Steaming hot day and the board outside showing homemade lemonade was impossible to resist .... I've got to say it was superb, just the right balance of tart and sweet and as you're surrounded by chocolate of every type it was impossible not to...Read More

Features

Service options

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check icon Takeout
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Highlights

check icon Great dessert

Dining options

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Planning

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