Our experience with Kamaaina Flooring was an absolute nightmare. We paid the company in cash, 100% upfront and expected quality work, but received absolute hack work. After the floors were leveled (this was done appropriately), the installers first began installing the vinyl in...
Read MoreOur experience with Kamaaina Flooring was an absolute nightmare. We paid the company in cash, 100% upfront and expected quality work, but received absolute hack work. After the floors were leveled (this was done appropriately), the installers first began installing the vinyl in the incorrect direction, then reinstalled crooked the second time. The third round went fine and we were happy with the floors. However, the finish work was HORRENDOUS. The young men who removed our baseboards to be reinstalled greatly damaged our baseboards and drywall (see photos). Then, they reinstalled the damaged baseboards with no attempt to repair. They were paid to install baseboards in our closets that did not have baseboards and did an absolute amateur job with huge corner gaps. The transitions were not cut to the doors, and our door jambs were ruined by being massively undercut. Then, they tried to install raw pine quarter rounds instead of using the matching vinyl quarter rounds that were specified. The workers were upset that they had to redo the vinyl installation multiple times, so they rushed the finish work and destroyed our place in the process. All communications with the owner (Natasha) were rude and unprofessional, and she was constantly defensive of the work done. At the end of the project, after much discussion, I only received $600 back out of $10k. To be fair, Natasha offered to have her crew come back and fix the work but I decided to pay a proper contractor to fix Kamaaina's hack work. DO NOT HIRE THIS COMPANY!
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