I wanted to love the experience. But sadly I was left beyond disappointed by the professionalism of the shop. I booked 2 appointments for my daughter and I, both of us were greeted taken back and my daughters technician got started right away. Somehow, I...
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I wanted to love the experience. But sadly I was left beyond disappointed by the professionalism of the shop. I booked 2 appointments for my daughter and I, both of us were greeted taken back and my daughters technician got started right away. Somehow, I was left in the chair for 10 minutes before my tech came back saying she didn’t know I was getting serviced, but just greeted me…. Weird… How that happens is beyond me. (This should have been my sign to run) Going against my better judgement I continued with my service, we spoke about how uneven my hair was and how I would like for it to be more blended. She seem to UNDERSTAND everything I meant while I was explaining and was CONFIDENT in achieving the look that I wanted. As she was cutting I was trying to trust the process because I know with curly hair it dries differently from when it is wet. I was trying to remain hopeful, but once again disappointed. Not only was the cut the exact same as the issue before I came in but now it is shorter. I let Leah, the hair technician know I and not happy with it. And that she did nothing to fix the issue. She chuckles with me and tells me to part my hair a different way. I am so sorry but what?! Why did you cut it at all if you were going to do the exact same thing. After paying 315$ for mine and 8year old haircut, I kindly let the receptionist know that I am not happy with my cut. I’m sorry but if I paid over 150 for a hair cut I shouldn’t want to wear it in a bun. I am explaining to the receptionist that this is not what I wanted. Leah, my technician tried to inform her that I need to allow my hair to grow out and that there was nothing more she could have done. She shouldn’t have tried to cut it if she wasn’t confident. It literally feels like the whole salon was taking the side of the technician, when my hair is clearly messed up. Clint tries to fix it but there is no fixing this hair cut unless I want to go even shorter. I seriously leave in tears and not one person apologizes for the mistake. When I tell you all do not go to Leah, unless you are white, she Is not diverse in other races. Spare yourself and try someone else.My coloring was not done there. But look at the abrupt “blending” done.