We took a watch to get the battery changed. First they said it would be ready Friday and we stated we would be leaving on vacation so asked if it could be done earlier. She stated that it could be done same day without skipping...
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We took a watch to get the battery changed. First they said it would be ready Friday and we stated we would be leaving on vacation so asked if it could be done earlier. She stated that it could be done same day without skipping a beat. My partner stopped back by just before close and they said it wasn’t ready because the jeweler left early. We waited until noon today and she said it wasn’t ready but would call us when it was ready. We hung up and immediately got a text that it was ready. We went to pick it up, and while the battery was changed, there were scratches all over the back, a scratch on the side, and the plate was put back on unaligned. The time also wasn’t set, which isn’t a huge deal, but was icing on the cake to a poor experience. We paid almost $25… next time we’ll just buy a kit on Amazon. We mentioned it to the cashier and she just looked at us and said “here’s your receipt”.