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JOANN Fabric and Crafts is a craft store in Concord, NH.

JOANN Fabric and Crafts Review Summary

The summary was generated by AI, based on reviews.

This JOANN Fabric and Craft store in Storrs, CT offers a wide selection of fabrics, crafts, and sewing supplies. Customers praise the friendly and knowledgeable staff, clean store, and convenient location. Some reviewers mention that the store can be pricey, but overall, it's a great spot for crafty enthusiasts.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

Facebook: 4.5/5

TripAdvisor: 4.5/5

Sitejabber: 4.5/5

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Reviews & Ratings

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4.3
(429 Reviews)
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Alyssa
Alyssa -Google user
5 months ago
Cashier felt it was appropriate to insult a massive line of customers, stating "we have a long line of inpatient customers" for DARING to ask "hey can we get someone else up here to ring people out?". Immediately put my products down and left; how...Read More
JuJu Warren
JuJu Warren -Google user
3 weeks ago
So Much Fabrics & Yarns are still being delivered.. 50,60,70 & 90% off👀 Altho I Personally feel some of the product prices are high for such a clearance sale. 🤷🏽‍♀️🤦🏽‍♀️ …
Tamela Pellerin
Tamela Pellerin -Google user
5 months ago
The store itself was good I always love the coupons! But is everything else there's never enough help and standing in line is a bit frustrating was over 15 minutes waiting for someone to come up to the register!
Frank & Dottie “Dottie” Dodge
Frank & Dottie “Dottie” Dodge -Google user
6 months ago
Three times I have tried to go to this store and they are always closed. There seems to be some issues with staffing. I don't understand the problem.. Hobby Lobby doesn't have staffing problems! I wouldn't bother going here. Save the...Read More
Sydney Blevens
Sydney Blevens -Google user
11 months ago
The night shift staff on 5/31 were all AMAZING! I’m awful with names otherwise I’d list them all, but I hope they see this! ♥︎ Everyone was very welcoming and kind and an absolutely amazing employee even picked an order on the spot for me...Read More
Sue Manah Buteau
Sue Manah Buteau -Google user
2 months ago
The closest store was 100 miles away. But mail-order was terrific
BookmarkBaddiez
BookmarkBaddiez -Google user
6 months ago
I’ve ordered online for store pick up 3 times and every single time I order the following day my order is canceled because there is no longer stock of the item I purchased. It’s really annoying that the store doesn’t keep up with their inventory....Read More
Kristen Solivan
Kristen Solivan -Google user
a year ago
Great selection of items! I always felt I could go to JoAnns for my sewing and crochet needs, but the staff and customer service at checkout on 3/8/2024 was downright awful and the staff were all staring at me as if I were about to...Read More
alice blodgett
alice blodgett -Google user
3 months ago
It's sad that they plan on closing the concord store instead of combining smaller stores with the big stores to keep employees & great products. Get rid of some of the things they have & stick to their name sake Joann FABRIC & crafts Just my opinion
Kim
Kim -Google user
7 months ago
The manager is very rude here.She yelled at me for no reason because I asked her.Do you work here? Assistant manager is the best She is so Very kind hearted person
Christina Levitan
Christina Levitan -Google user
2 years ago
I stopped in while I was in the area. They had plenty of Halloween decor out already and the smell of maple and cinnamon spice filled the air. I purchased some items off their clearance racks. This store is a typical and dated store...Read More
V. Simmons
V. Simmons -Google user
2 years ago
They have the biggest selection of fabric. The woman at the register was the most extremely helpful! She looked for every possible discount she could for me. I appreciated that especially since I only had so much to spend. Thank you. I'll be visiting your...Read More
Yla64
Yla64 -Google user
a year ago
.. Nice clean store..... Update: I know the store is busy sometimes, And they are probably short help like every one else... But when you have a 50% off coupon you grab an item, you get up to the register and the item is...Read More
Karen Krause
Karen Krause -Google user
2 years ago
I’m giving 5 stars for Molly in fabrics! Molly is always in good spirits when I shop there and very helpful and pleasant. I agree with some of the other reviewers that there are definitely some rude staff members. I went last week and the...Read More
Danyelle
Danyelle -Google user
3 years ago
Stopped in to kill 30 min before an appointment. The shelves were well stocked and every item was clearly marked with a price and whatever discount was being offered this particular week. 👍🏻Each employee greeted me, offered me help finding what I might be looking...Read More
Patricia Grenier
Patricia Grenier -Google user
7 years ago
Love this store and love their coupons. I especially appreciate their help when I am thinking about trying a new craft. They are never too busy to offer help, or find someone who can help. Their Christmas sales were really great, combined with a...Read More
Kevin Heikkila
Kevin Heikkila -Google user
3 years ago
The customer service person who helped us was great! Very friendly and helpful. The only thing I didn't like is that so many products they sell are imported from China. I prefer to buy Made in USA, but almost anywhere would be better than China. How...Read More
Bridget Insana
Bridget Insana -Google user
5 years ago
Thank you to Karen at the Concord store!!! Had a great experience today and always! Ordered online for curbside pick up. My order was picked and ready in just hours. When I arrived to pick it up it was brought out in moments! No waiting....Read More
Josh Fortier
Josh Fortier -Google user
4 years ago
Thank you very very much to the assistant store manager, Karen, who did my girlfriend and I a wonderful kindness by sending my girlfriend's purse back to her after it was accidentally left behind in the store, with all her belongings still in it! On...Read More
Caitlin Hill
Caitlin Hill -Google user
3 years ago
Has a variety of items depending on what you are looking for. Didn't have hockey stickers which is the reason we went but a lot of places are wiped for scrap booking supplies. The staff was very friendly and helpful!

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