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JOANN Fabric and Crafts is a craft store in Nashua, NH.

JOANN Fabric and Crafts Review Summary

The summary is generated by AI, based on reviews.

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4.3
(369 Reviews)
5
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1
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C Sherman
C Sherman -Google user
2 years ago
A large Joann fabric location. As you would expect, there's a large selection of fabric and sewing supplies and accessories. In addition to the typical fair, there is also a healthy supply of other crafting material.I was looking for precut wood letters, numbers,...Read More
Jim D
Jim D -Google user
4 weeks ago
Joann’s used to be an easy experience, but this most recent visit appeared to be designed to maximize customer frustration. Incredibly long lines with only one cashier; no staff at the fabric cutting station, and needing 10 minutes to appear after pressing the convenient “PRESS...Read More
Suzie Ozberak
Suzie Ozberak -Google user
5 months ago
Horrible customer service. Understaffed and overpriced . The staff that are there , hide and try to help as little as possible. I asked an employee where something was and the reply I got was “in the back “ if you are familiar with the...Read More
Katy Bernard
Katy Bernard -Google user
6 years ago
No Review Text
Nicole Sena
Nicole Sena -Google user
2 years ago
This store is a drastic improvement over their old location. The space is huge! It has such an incredible variety of fabrics. They, also, now have the space to be more of an all-around craft store. It makes their old store look like a rundown...Read More
April Pelletier
April Pelletier -Google user
2 years ago
Really large store. I thought the store in Tyngsboro was good size but this new place in Nashua puts the old one to shame. Very bright and well organized store. Very clean and well taken care of. Employees were helpful and friendly. The line to...Read More
Marie
Marie -Google user
2 years ago
Lovely store, lovely employees; very excited for the new location! However, my husband and I were very uncomfortable by the behavior exhibited by a man who I presume to be the manager. He was yelling so loudly at his (very kind and helpful) employees that...Read More
Barbara LaFlamme
Barbara LaFlamme -Google user
5 years ago
I love this place. The employees seem as though they're overwhelmed. One second they're returning bolts of fabric to the shelves, the next they're cutting fabric for your order and then they're up front to check you out. I prefer not to see...Read More
Justin O'Connor
Justin O'Connor -Google user
4 years ago
Store manager was primarily focused on coordinating her employees and little on the 4 or 5 customers allowed in the store at a time. Seems to have very little industry insight as I was seeking all purpose thread and came home to find out I...Read More
Bill Mack
Bill Mack -Google user
5 years ago
Three people working the day I was in. I needed help and had to search the store for help and when I found a guy, he was helpful. When I went to check out, I got attitude and sent back to get measured. I was...Read More
megan sheehan
megan sheehan -Google user
4 years ago
I went there yesterday 5/27/20 during the covid-19 restrictions requiring patrons to wear masks inside of the store. and I have to say i could not be happier with the store and their response. I am so happy that the employees immediately informed patrons who...Read More
LMKC
LMKC -Google user
4 years ago
Dealing with Joann, both this store and the online site, is a nightmare. First this particular store. When entering you are greeted by... silence. Not only are you not greeted by an employee most of the time you'd think no one was working there...Read More
Jess Berler
Jess Berler -Google user
4 years ago
I don't have any experience with this store pre-COVID-19 so I'm giving them the benefit of the doubt and assuming they're stressed. I've ordered several things for pickup and went in the store this weekend. The staff is always pretty rude. The store itself is...Read More
Dan Ruetz
Dan Ruetz -Google user
5 years ago
Understaffed.When someone is available they are helpful, but often there is only one employee running the whole floor - registers, fabric cutting, questions, everything. Not uncommon to see several people in line for an unmanned register because the only employee is cutting fabric or checking...Read More
Meghan Harvey
Meghan Harvey -Google user
5 years ago
Okay first of all I feel like half these reviews are fake. I love fabric, I’m an avid sewer and have been to my fair share of these stores. Both the ones in Nashua are the worst, this one especially. Understaffed and the staff just...Read More

Features

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check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

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Planning

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Payments

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check icon NFC mobile payments