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JOANN Fabric and Crafts is a craft store in Queen Creek, AZ.

JOANN Fabric and Crafts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(751 Reviews)
5
4
3
2
1
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kathy
kathy -Google user
a month ago
Absolute disgrace of a store! The bathrooms look they haven’t been cleaned in years. The floors are absolutely filthy. 🤢 The isles are filled with unorganized crap making it near impossible to find what you need. It’s obvious that management does not care whatsoever. …
Georgia
Georgia -Google user
a week ago
This location is awful. The only nice & helpful person in the entire store is Olivia. She always has a great attitude and is willing to help you. I really hope she is recognized for her great customer serivce. I feel bad she has to...Read More
Brook Brost
Brook Brost -Google user
3 weeks ago
This location has gone downhill. It’s been a few months since I’ve been in the store but today it was absolutely disgusting. It looks like the floors haven’t been mopped in weeks. Splatters and dirt everywhere. Unfortunately my 5 year old had to use the...Read More
Debbie Bails
Debbie Bails -Google user
a month ago
I asked someone for some help, she said she would check. I waited in the aisle finally looked around the corner and she was working a register. I guess she forgot all about me. This store is so messy. Boxes in aisles, making...Read More
Madison Rueb
Madison Rueb -Google user
2 months ago
Do not do curbside pickup. I was sick but needed to pick up some fabric and didn’t want to have to go into the store. Waited outside for a little over half an hour. Checked in on the web, called, and my order still didn’t...Read More
Jennifer McKay
Jennifer McKay -Google user
a month ago
This store is a dump! The floors are filthy, the merchandise is crammed on shelves and dishevelled. I've never seen a JoAnn's so badly managed in my life!
Kirsten Lewis
Kirsten Lewis -Google user
3 months ago
That is the most unorganized store I have ever been in. They have boxes in every isle blocking your from even moving around in the store. I went back twice thinking maybe they just need a few days to get shipment moved around. No, just...Read More
Samantha Potter
Samantha Potter -Google user
4 months ago
Extremely unhelpful. Had an issue with my online pick up order and the although the store shows in stock the worker would not help me find it and said if she can’t see it when she looks she just cancels the order because she doesn’t...Read More
Eric
Eric -Google user
a week ago
Haven’t been here but I’m sorry to hear they’re closing.
Heather Bell
Heather Bell -Google user
a month ago
Worst store ever. Use to go here all the time but now, isles are blocked half the time with boxes and junk, almost no selection for costume fabrics, and there online ordering is horrid. Order almost $200 in fabric for pick up and 2/3 of...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

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check icon Debit cards
check icon NFC mobile payments