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About

JOANN Fabric and Crafts is a craft store in Northridge, CA.

JOANN Fabric and Crafts Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(651 Reviews)
5
4
3
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1
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Tina C
Tina C -Google user
a year ago
Big, with lots of sales inside. Huge parking lot and lots of different crafting materials inside. You can find promo codes on their website too
Kristin Ashbrook
Kristin Ashbrook -Google user
a month ago
It was smooth. The cash register girl could seemed to be a new employee. I asked her a few things and her reply was; “I don’t know”. Perhaps she could have attempted to find out the info. However Joann’s is a pretty awesome store.
Jes O
Jes O -Google user
a month ago
this is the second i come in and encounter this horrible old lady you guys have as an employees. today 12/21 at 8pm she was at the biggest register closest to the door. This lady has the worst customer service ever, she has no people...Read More
Kai Ming
Kai Ming -Google user
3 months ago
Don’t bother with pick up orders. My first order I had to call 3 times to get it ready and pick up was at 7pm when I placed the order in the early AM hours. Today same thing, placed order before the store opened and...Read More
Marc Diamond
Marc Diamond -Google user
a month ago
So dirty! I've been going to this store for years but it has gone downhill terribly. The floors look like they haven't been cleaned in. months, trash is lying in many of the aisles, and many areas of the store look like storage in a...Read More
Jenny P
Jenny P -Google user
3 months ago
Very understaffed. There's never more than 1 or 2 registers open despite the long line. They need to open more or install self checkout to speed up the process. The store is also unkempt and staff is never around to help.
Chantal Snider
Chantal Snider -Google user
3 weeks ago
There were only a few people in line at the time and the cashier was kind.
mayam morales
mayam morales -Google user
a year ago
Went in the store for the first time today, Looking for cardboard boxes. I found the boxes and went up to pay. MANAGER Mona took the boxes out of my hand said I could not buy them and walked away. I calmly and professionally walked...Read More
Sebastian Lechuga
Sebastian Lechuga -Google user
a year ago
If they had the option for zero stars i would rate this place zero stars. Employees are rude not even helpful, they do everything with rudeness. Save your time and shop instead at the Joann at Glendale employees there are more helpful than Northridge. Northridge...Read More
eliseo apolinar
eliseo apolinar -Google user
4 months ago
I'm happy with this store it has everything..

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments