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JD Sports is a shoe store in Costa Mesa, CA.

JD Sports Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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2.6
(29 Reviews)
5
4
3
2
1
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Michael Garcia
Michael Garcia -Google user
a year ago
I usually prefer to purchase shoes in person so I can get a feel for them and try them on. I was initially looking for some casual shoes, but then I came across some black Nike Manoa hiking boots. To my surprise they fit great,...Read More
Jeff
Jeff -Google user
10 months ago
Came during the afternoon on the weekend before Black Friday, so it was quite busy. I only saw 3-4 employees on the floor getting shoes for everyone. They would all juggle multiple groups’ requests, and never saw them turn anyone away even when they were...Read More
Jorge R
Jorge R -Google user
2 years ago
I want to start off by saying this place is absolutely amazing. They have a wide variety of shoes, apparel, & the store looks very appealing inside & out. The staff here are fantastic. I’m always greeted at the entrance, asked if I need help,...Read More
maliza lemus
maliza lemus -Google user
2 years ago
this store was great, workers were very helpful & insightful on shoes that are in trend. Cashier joel was patient and had a good attitude. However customers are very rude and rowdy, I was in line and overheard a customer calling what looked like a...Read More
Ivana Martinez
Ivana Martinez -Google user
2 years ago
Today I came in trying to find my boyfriend some clothes and shoes for his birthday. Gio came right away to ask me If I needed any assistance in the shoes and got me the shoe I request with no hesitation. The cashiers Joel and...Read More
Jeremy Silva
Jeremy Silva -Google user
2 years ago
I have been to the store a few times since the grand opening. The store manager, the assistant store manager, and the floor managers are very hospitable and offer courteous and friendly customer service. I highly recommend shopping at the store not...Read More
javier buenrostro
javier buenrostro -Google user
2 years ago
Inwas in there this week and I will definitely be back again. The staff was great and the tall guy that helped me out was very knowledgeable. The store was clean and lots of shoes to choose from. If you need a good pair...Read More
Frank Najera
Frank Najera -Google user
2 years ago
Have been to this location a couple of times as I live rather close the mall. First time I went in I was blown away by how nice the store is and how big it is as well. Every time I come in I am...Read More
Evelyn Magallanes
Evelyn Magallanes -Google user
2 years ago
First time at this location. Staff is awesome and great customer service. Elijah and Luis are very friendly, and knowledgeable. They took their time to help me pick out some shoes for my daughter.
Geovani Moreno
Geovani Moreno -Google user
2 years ago
I recently came to this place for the first time looking for some shoes to buy as a gift not really having an idea of what to get and tommy helped me out and showed me different types of shoes that would be great as...Read More
Eric Truong
Eric Truong -Google user
2 years ago
Great customer service. Everyone was nice and very helpful. Made sure to take care of everyone in the store and had a great attitude and tone of voice! Very generous workers who deserve a lot more than what they have to deal with !
Virginio Zamora
Virginio Zamora -Google user
8 months ago
Lynnette L.
Lynnette L. -Google user
2 years ago
Sam
Sam -Google user
Edited 2 years ago
Glad a JD finally opened up near me. Organized, clean, and sales floor associates are helpful.
Kikin Quevedo
Kikin Quevedo -Google user
9 months ago
I would like to have more # of Footwear since I could not acquire some Force 1 because they do not have stock in store
L A
L A -Google user
3 weeks ago
I visited the store with a friend and noticed that the customer service could improve. There were several employees, but only one was at the register, which made the process slower. Also, when asking a question or paying, the attitude didn’t feel very friendly. With...Read More
Noodlez S
Noodlez S -Google user
2 years ago
Great shoes variety.
hendrix.
hendrix. -Google user
a year ago
Not the best store or the best customer service, lied about returns, apparently the employees don’t care about helping anyone
Ronin Emery
Ronin Emery -Google user
a month ago
I Used to work at a JD sports in Washington and bought a pair of shoes with my employee discount about three weeks ago. They ripped on the bottom and I wanted an exchange. I went up to the counter and the manager after I...Read More
Angie Lopez
Angie Lopez -Google user
4 weeks ago
I went today with my sister to buy a pair of sneakers, and the service was awful. The lady working there clearly had no intention of helping us. She looked at us like she had zero interest in working and spoke in an annoyed tone...Read More
Brianna Lorene
Brianna Lorene -Google user
a year ago
I came today and it was a holiday so they closed early at 6. I was already inside the store shopping when I asked Mia for another shoe size. She said she was not pulling anymore shoes out for me. I was upset because the...Read More
Brooke Rodriguez
Brooke Rodriguez -Google user
a year ago
Awful manager in the front. She was rude and not helpful. I was directed towards another manager who also was terrible. You need to hire people that are actually equipped with basic customer service skills. Not young high school/young …
Hana Meslmani
Hana Meslmani -Google user
2 years ago
I went to this location with my mom to pick out some new shoes for her. The workers were giving her so much attitude for trying on more than one shoe. English isn't her first language and she also has quite a strong accent. The...Read More
Michael Garcia
Michael Garcia -Google user
2 years ago
I already had my suspicions but now after reading some of these reviews on this recently opened location the short Asian girl manager is definitely leaking information. There’s no way that all of the same resellers are always first in line …
Hassan Jouni
Hassan Jouni -Google user
2 years ago
I came to this store for the first time today and the workers seemed very distracted and took a long time to bring my shoes out. When I went to go checkout, the female manager was giving me attitude and was being very rude and...Read More
Aseal Jouni
Aseal Jouni -Google user
2 years ago
This store has some of the worst employees I have ever seen and even worse management, all I wanted to do was get some sneakers for my friends birthday but they were so rude and they were rushing me to pick out the shoes already...Read More
Japino Ko
Japino Ko -Google user
2 years ago
How can you maintain the integrity of your hype releases when a reseller is one of your employees... not a good look. they call their homies first and when you get to the store the stock had been gobbled up by resellers friends. Casual …
Ali Jouni
Ali Jouni -Google user
2 years ago
i live in glendale which is nearly 2 hours from this location and i came in to do a shoe pick up because i won a raffle for a shoe and when i came in to pick it up they refused to give me...Read More
Dyce Diamond
Dyce Diamond -Google user
a year ago
Scammers scammers scammers the only reason I could return the shoes is because of they kept giving me false information how to return it so I kept having to go back and forth and then by the time I got everything I need they said...Read More
Soles Kicks
Soles Kicks -Google user
2 years ago
I am truly very disappointed, I came into the store asking for a specific shoe and this girl named Christa kind of big said they didn’t have them , and I find out through a friend that they dropped the shoe I was looking for...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments