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JCPenney is a department store in Moline, IL.

JCPenney Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(621 Reviews)
5
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2
1
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Dr. Mohammad Shamsuddoha
Dr. Mohammad Shamsuddoha -Google user
Edited 8 months ago
We want to see jcpenny will back to mainstream business.
SUZIE Que
SUZIE Que -Google user
9 months ago
Love shopping jcpennys. Online and in-store. Always a great sale. Christmas shopping.
Darron Steagall
Darron Steagall -Google user
a year ago
Who would have thought! Ended up at Penneys on a whim, wife and I never shop here and we were in the market for bedroom and kitchen Supplys. Ho so excited we remodeled our whole bedroom and even ordered custom blinds. Jan is the...Read More
Demian Lynch
Demian Lynch -Google user
a year ago
I when to get some items and a lady named glo help me she so nice always smile she was a big help because I picked up more than what I wanted. I did not even realize that I needed it so much. Thank you...Read More
Richard Nagle
Richard Nagle -Google user
2 months ago
Wow, I just had a great experience at JCPenny. Everyone went out of their way to help me, and multiple employees did so, especially Christine. It allowed me to get in and out quickly, which is always my goal when I shop local.
John Clark
John Clark -Google user
4 months ago
Went to look for a suit jacket and pants. The associate, Tom, was extremely helpful and nice. He paid attention to my needs and when the store did not have the pants that went with the jacket, he went out of his way to make...Read More
Susan Johnson
Susan Johnson -Google user
Edited 3 months ago
Very clean and organized. Everything was folded and looked nice. Need to have more cashiers.
Adrienne Payden
Adrienne Payden -Google user
7 months ago
Tom, from the mens department, is so incredibly helpful and good at his job. The mens big&tall section is so incredibly organized and well stocked. If you are looking for a hard-to-fit, tall man in your life, go see Tom. He's awesome!
Jon Sedgwick
Jon Sedgwick -Google user
5 months ago
I bought a suit and the staff were so helpful and friendly.
Carl Jorgensen
Carl Jorgensen -Google user
Edited 2 years ago
Stopped in to check for infant clothes. Very good selection to choose from at sale prices, which always helps as well. Friendly staff at the check outs makes your shopping experience more enjoyable. Well arranged childrens section to guide you from infants to young children....Read More
Clark Gregory
Clark Gregory -Google user
2 years ago
Came to get great child birthday outfit. Great selection and was asked if I had a JCP CC I said last time I had one was when it was cardboard with a metal clip lol... Than I wS given another with a 35% off the...Read More
Dana Jones
Dana Jones -Google user
a year ago
Always a great selection for kids & plus sizes for women's work apparel. Will always shop here!
Denise Hanley
Denise Hanley -Google user
6 years ago
I have not shopped at a JCPenney store in years and was pleasantly surprised. Very clean and organized store with friendly sales people. Lots of sale items, good prices, stylish clothes and even cotton and rayon clothes instead of "plastic" polyester ( which is very...Read More
Kirk Severs
Kirk Severs -Google user
6 years ago
Great selection of men's shoes, got a brand name for a reasonable price. The men's department was very large and stocked well. The staff friendly and courteous. Great experience overall.
William Wilson
William Wilson -Google user
5 years ago
Amazing shopping experience! Who would've thought from JCPenny? A gentleman from the men's department by the name of "Tom", put me into a great everyday blazer and did everything he could to find some pants from the surrounding Penny's …
Cathy Skinner
Cathy Skinner -Google user
3 years ago
Love this store. I think it's nicer than Rockford's store. I'm retired 35 yrs from JCP and I know what good customer service is. They were very good this weekend.
Michelle Morris
Michelle Morris -Google user
6 years ago
I found what I hadn't found In 8 other stores. A red scarf. A younger woman helped me tremendously in the Juniors section as my arms were full! I will be here first next time!
susan s
susan s -Google user
5 years ago
Mason in the jewelry dept was a very helpful and polite young man. If it weren't for him I would have been there for hours trying to figure out what to pick!!
Randy Bingham
Randy Bingham -Google user
7 years ago
Was looking for a foam mattress top and a pillow. A very nice lady took time to help me find what I needed. Thank you very much.
Janet
Janet -Google user
7 years ago
Love getting my haircut at the JCPenney salon. I have been going to the salon for the last 17 years ! Keri does a great job!

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments