Fairly well kept and the associate that helped me was very pleasant. They were having a sale on"fine jewelry", when I walked through the area twice not I look or word from two associates that were behind the counters. Came back once again to pay...
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Fairly well kept and the associate that helped me was very pleasant. They were having a sale on"fine jewelry", when I walked through the area twice not I look or word from two associates that were behind the counters. Came back once again to pay for something and when they did recognise me as a customer, I was told that I was not able to pay at that counter "you will have to pay elsewhere". During the whole time that my wife was shopping I just hung in that area and the funny thing was they had no customers the whole time we were there... about 50 minutes. Bad service or bad policy? Either way someone at Penny's should look at what is happening in their stores. Maybe they can take steps to get things right before they have to close anymore stores. Kind of wish I had taken a picture of the entrance we came through, next to Nordstrom . Penny's enterence had trash piled up on the planters, both side. The planters themselves we're half dead bird of paradise and weeds. I'm pretty sure that it would take a simple phone call to the mall management to fix it. All the other enterences (stores) we're well kept. I really don't want Penny's to go the way of other retailers and close, but I could easily see it.