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About

JCPenney is a department store in Modesto, CA.

JCPenney Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(1707 Reviews)
5
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1
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Autumn Matthews
Autumn Matthews -Google user
a year ago
Decent selection. A bit pricey, but not too bad. Had a discount offered the day we came so that was nice. Mainly looked in the men's suits area.
Dalia Centeno
Dalia Centeno -Google user
3 weeks ago
They are very unprofessional here. Manager yelling at another employee because she was not aware that I was given a free photo shoot by her own self after one photo shoot not coming out okay. The quality are very poor! There blury and are very...Read More
Karen Luna
Karen Luna -Google user
2 months ago
I went with my daughters 11/09/24 and i had a really bad experience. One of my daughters has autism and the way the cashier acted was very rude. My daughter started crying cause another kid was crying and the cashier said she was irritated by...Read More
Michael Cooper
Michael Cooper -Google user
a month ago
JCPenney wonders why they are going out of business? Well you remove the 6-7 places to pay and move it to 1-2 and leave 1 cashier. You can’t pay so it’s not convenient to do business with you that’s why everyone shops online and not...Read More
Debbie A
Debbie A -Google user
a month ago
Went to JCPENNEY on December 16,2024 I went to purchase a perfume that transaction went smooth and fine then I proceeded to jewelry omg that was horrible the first thing she wanted was my ID and a credit card to see a rope necklace...Read More
Tami Tacker
Tami Tacker -Google user
6 months ago
Love the expansion of the Men's Big & Tall! We found some great sales and we're able to use a 30% off coupon on top of it. The only negative is how hot it was in the store, apparently that is an ongoing issue. This needs...Read More
BB
BB -Google user
6 months ago
I had a online order to pickup and end up going inside the store to pickup my package and there was a long line . So I went back and drove up to pickup my order in my car and had my...Read More
Randall Dukes
Randall Dukes -Google user
3 months ago
They made me carry heavy items across the store to my car because I wasn't allowed to take my cart out of the checkout line. What a ridiculous policy.
Karl Emanuelsson
Karl Emanuelsson -Google user
5 months ago
Jewelry department never going in there again the two stuckup women there did not even bother to answer my wife when she was looking she called them two times did not even bothering were complaining to a manager but don’t now if he even bothered...Read More
Patrick Piersall
Patrick Piersall -Google user
4 months ago
The lady in the makeup department was absolutely wonderful helping me pick out a new cologne for my date.

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Restroom

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments