Went to JCPENNEY on December 16,2024 I went to purchase a perfume that transaction went smooth and fine then I proceeded to jewelry omg that was horrible the first thing she wanted was my ID and a credit card to see a rope necklace...
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Went to JCPENNEY on December 16,2024 I went to purchase a perfume that transaction went smooth and fine then I proceeded to jewelry omg that was horrible the first thing she wanted was my ID and a credit card to see a rope necklace she kept asking me over and over for my ID and if I had a credit card a JCPenney credit card. I wasn't making a purchase I just wanted to see the rope necklace, mind you I'm in a wheelchair I cannot run off anywhere. Then I noticed none of the other employees asked anybody else to show them their ID or credit card up front to show them the jewelry but this worker asked me and my spouse that she wanted the ID and credit card up front to see the rope necklace, I gave her my ID but not my credit card like I said I was not purchasing I just wanted to see it since JCPenney's has a bad review of their jewelry breaking and since the way she treated me JCPenney's can keep their jewelry and I worship someone else I called JCPenney's customer service their customer service was also rude as rude as this worker and said he was not going to try to do anything much about it since it's a holiday season! That the only thing they can do is just speak to the manager of the store I gave him the time frame and everything down to the time that I was at the store they don't want to take care of this fine, oh and the rep on the phone also mentioned that not too long ago someone had just stolen a jewelry item from their department that cost over $3,500 and that is not my problem I am not that person and I should not be judged for what other people do to their jewelry department! Like I had told customer service I had the cash and I had the credit on the credit card to make the purchase but since JCPenney's treated me like a thief instead of a customer I will not buy jewelry from their jewelry department but they can treat other customers with respect than other customers can buy their garbage Jewelry that brakes! And yes I have purchased from JCPenney jewelry before and Never had this problem Till December 16,2024, But, Fine if that's their policy they can keep their generic garbage jewelry!