Reviews (952) 544-6000 Call Direction Website Photos About
Call Direction Website Reviews

About

JCPenney is a department store in Minnetonka, MN.

JCPenney Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4
(927 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Charles Simmons
Charles Simmons -Google user
2 years ago
And the perfect hostess LOL at least that's what she told me when I called her host real nice lady named Marcy prices were beautiful for back to school it's good to have a JCPenney's card because there's a lot of good discounts for back...Read More
Tina Ballman
Tina Ballman -Google user
4 years ago
Great sales for kids clothes. Adults not as great of sales, but still had some.
Reuben L Correa
Reuben L Correa -Google user
4 years ago
Got lots of sales this weekend found some cool stuff though not what I was looking for.
flyinhigh 808
flyinhigh 808 -Google user
4 years ago
Great store. Good variety of footwear. The only thing is they should stock there footwear with more of the popular sizes. Not enough sizes.
Jasmyn Spicer
Jasmyn Spicer -Google user
3 weeks ago
Rebekka and Vicki were so helpful and kind to me at check out! They were lovely, bubbly and very well engaged in conversation. Thank you so much for making such a busy shopping experience so calm and personalized!
Dee Sherelle
Dee Sherelle -Google user
4 months ago
I remember when I was a kid and I'd look at the catalogue and wish I could have all the kids clothes that I wanted. I loved the turtlenecks, sweaters and different colored pants to match. Now that I'm all grown up I became a...Read More
Sofia
Sofia -Google user
a month ago
Oma? I think her name is, in the JCPenney beauty department is amazing, her customer service is top notch and she was very personable, wasn’t planning on buying anything but ended up spending 50 dollars haha, definitely will come back just because she made my...Read More
Corky Mars
Corky Mars -Google user
5 months ago
Tonia the sales representative in Men's cologne dept. Acknowledge us right away and offered to help. Once she found out what specific cologne we were in search of she immediately showed us options available to get the best value. She was great.
michael kroll
michael kroll -Google user
9 months ago
Brought my family to the portrait studio for Christmas pictures. "Raven" was the photographer.She did an amazing job. Very professional and informative. With her guidance of the bundle package we got exactly what we needed just in time for the holidays. We'll be coming back next...Read More
Liz Wauters
Liz Wauters -Google user
11 months ago
The friendliest and kindest people! I was there 10/17 around 6pm with my grandma to make some exchanges and the cashier Noreen was ending her shift and personally walked us down to customer service, out of her way. Then Manuel at customer service was so...Read More
Tamara Little
Tamara Little -Google user
a year ago
Jody in the jewelry department was amazing! My fiancé and I have been to multiple jewelry stores looking for a ring but couldn’t find anything I was in love with. Jody took her time and helped me try on all the rings I was interested...Read More
Tamra Maughan
Tamra Maughan -Google user
10 months ago
Today I called about an online order that I had lost track of. The person named Ped in the online order customer service call center was outstanding. He patiently tried about 5 different ways to find the order and supply me with the...Read More
Kyle Biser
Kyle Biser -Google user
10 months ago
I want to shoutout Heidi in the Jewelry department. Very sweet and was excellent. Very patient and helped me find what I was looking for. Great deals. I will be back!
Mike Houghtelling
Mike Houghtelling -Google user
3 months ago
Great place for tall and large men and women
David
David -Google user
2 years ago
Great deals and great selection! We have not been to penny for years and now it's our "NEW" favorite store! my kids found school clothes at great prices too.
Mary Deschamp
Mary Deschamp -Google user
a year ago
Marce was a positive conversational joy as she checked out my June 3, 2024 purchases. While not overdoing it, her comments lifted my spirits.
James Arthurs
James Arthurs -Google user
a month ago
Pleasant staff. Very helpful.
Nancy Benzinger
Nancy Benzinger -Google user
3 years ago
Great curbside service received from this location by store manager Danielle. She was out within 2 minutes of my arrival and I really appreciated her friendliness and our discussion about retail in general. Will definitely use their curbside service again. Thank you!
Louis Thompson
Louis Thompson -Google user
6 years ago
I stopped in today to look for pants. I have to have king size that no one carries. To my surprise they had them. I asked the associate Sam if I could use the dressing room since there was no attendant and...Read More
Michelle Engler
Michelle Engler -Google user
3 months ago
Such a great selection there!

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments