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Japantown Optometry is an optometrist in San Jose, CA.

Japantown Optometry Review Summary

The summary was generated by AI, based on reviews.

Japantown Optometry is a highly-rated optometrist office with a team of friendly and knowledgeable staff. Patients praise their thorough eye exams, wide selection of glasses, and excellent customer service.

Review Rating Chart

Google: 4.9/5

Yelp: 4.5/5

Healthgrades: 4.8/5

Zocdoc: 4.9/5

RateMDs: 4.7/5

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Reviews & Ratings

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4.6
(71 Reviews)
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Sree Chat
Sree Chat -Google user
3 weeks ago
Dr nakano was very very good. However the service was scanty and inefficient. Most of them didn’t know details and gave conflicting information. The operations manager was good but not there due to being in maternity. She even apologized for the less than ideal...Read More
Katie Laiman
Katie Laiman -Google user
2 weeks ago
Everyone working here is very helpful and friendly! The doctors are great at explaining everything throughout your exam and helpful in finding exactly the right contacts/ glasses for your preferences :)
Naoko Folkman
Naoko Folkman -Google user
2 months ago
Dr. Tina Shinmori is very caring and friendly and informative. I've looked forward to my appointments every year. She's a delightful doctor and also very knowledgeable. The staff is always kind and friendly and helpful as well.
M C
M C -Google user
2 months ago
The blonde receptionist is kinda rude and has an attitude. Examples are there was no greeting when I arrived and they only asked if I had an appointment, also the tone on how they reply back to you is disagreeable. The whole reception team at...Read More
Keith Blumenthal
Keith Blumenthal -Google user
2 months ago
Went in for my yearly eye exam today. During the exam I was surprised to be told that I'd have to come back another time to have my eyes dilated. Ridiculous! Why didn't they schedule me for 2 visits beforehand if that's...Read More
Linda
Linda -Google user
a month ago
The staff was super friendly and my son had a great experience here with the optometrist who saw him. She was very knowledgeable and patient in answering our questions.
Goichi Kitazume
Goichi Kitazume -Google user
2 months ago
I have been going to see Dr. Shinmori for the last 20+ years. Her professional ability with the latest ocular equipment kept my eyes in good shape. The office staff is also very courteous when I select the new frame for the new prescription eyeglasses.
miriam abundis
miriam abundis -Google user
4 months ago
Placed an order for contacts and glasses. Received notifications via email and text that my order was ready for pick up, but I needed to schedule an appointment. I called, verified both my contacts and glasses had arrived and scheduled an appointment. Go the following...Read More
Kathleen Perkins
Kathleen Perkins -Google user
6 days ago
Thorough exam and advice. High tech optometry in a neighborhood setting, increasingly rare, personalized customer service. Thank you~
Nandi Marocco
Nandi Marocco -Google user
a month ago
I had my appointment on time, the doctor’s assistant was welcoming, the doctor was kind and professional, then the comercial asesor was great, she was clear and very helpful

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