Great quality clothing, and fit, and really, really like the organic materials they focus on. Some of my favorite shirts. ***However*** —> Buyer beware as they have a Zero Refund policy, and only offer exchanges or store credit. Wish I’d been informed of this prior...
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Great quality clothing, and fit, and really, really like the organic materials they focus on. Some of my favorite shirts. ***However*** —> Buyer beware as they have a Zero Refund policy, and only offer exchanges or store credit. Wish I’d been informed of this prior to a recent purchase, as wanted to try on a few things at home but went back to return 2 pants 48 hours later and was told Store Credit only. Shocked me so I called their Los Angeles HQ and they confirmed the local stores set Refund/Return policy. Shop their online store, where they have more modern and customer-friendly refund policies (ie 30 days for return and refund). Strongly suggest the brand standardize return policies across online and in-store shopping, so it’s a consistent customer experience.