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Jaguar Austin is an used car dealer in Austin, TX.

Jaguar Austin Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(70 Reviews)
5
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1
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Celia Leung
Celia Leung -Google user
a month ago
Briana at Jaguar made our buying experience a breeze. Came in on a Saturday morning, the whole process took less than 2hrs and I got to leave with my new 20”wheels.
Siva Pavan Kotipalli
Siva Pavan Kotipalli -Google user
2 years ago
I used this showroom for my car's annual service. From arrival to departure, this car service showcased unmatched professionalism and expertise. My service advisor (John) and the car technicians / shop foreman are genuine experts, rivaling the excellence of brands like Jaguar. Their meticulous attention...Read More
Danielle Tedrowe
Danielle Tedrowe -Google user
2 months ago
I had a great experience purchasing my new vehicle here. I was assisted immediately even without an appointment and the entire process was great. They had the exact vehicle specifications I wanted and the customer service was very good. Thank you to Erin & Jennifer...Read More
Mylon Kirksy
Mylon Kirksy -Google user
3 months ago
Exceptional customer service. The car buying experience was also good. John, my service advisor, makes every visit a good one.
Jenna Simms
Jenna Simms -Google user
7 months ago
The car buying experience at this dealership was exceptional. I can't thank Brad Roosma and Desiree Ronquillo enough for putting me is such beautiful car! I absolutely love my car and they went the extra mile to make this exciting purchase special. ...Read More
Amber Hoffman
Amber Hoffman -Google user
a year ago
I could not recommend this dealership enough! Robert was so amazing and made me feel right at home when trading in my vehicle for a Jaguar. Best car salesman I’ve ever worked with. Jose was also exceptional in making sure I got the best deal...Read More
Luis Flores
Luis Flores -Google user
Edited a year ago
I want to express my experience buying a car at Jaguar Austin. The sales guide who worked with me was Robert Walls. He is extensively professional and outstanding in customer service. His knowledge, friendliness, and assistance made this purchase to be astounding. I am delighted...Read More
William Fraser
William Fraser -Google user
9 months ago
This Jaguar Land Rover dealership is well above competitor brands in the quality of its vehicles, professionalism and helpfulness of staff members and overall car servicing and retail buying experience. This is a first class dealership offering first class cars and service.
Scott Bloom
Scott Bloom -Google user
Edited a year ago
The Jaguar Land Rover Austin dealership is a pleasure to work with. There is a friendly and welcoming atmosphere. The showroom was clean, organized and inviting. The entire car buying process was smooth and efficient. My sales guide was very personable and knowledgeable. I highly...Read More
November Hue
November Hue -Google user
a year ago
After calling around for guidance to update account and reset the SIM for my car on Dec 19th 2023, I am so thankful to have found John who helped with ease and fast. Thank you., I will use the service in this garage again in...Read More
Randell Canady
Randell Canady -Google user
a year ago
Went in a check engine light issue. Not only did they resolve the check engine light issue, but they also preformed some advance diagnostics that resulted in the replacement of my timing chain. Great work.
Raymond Whitman
Raymond Whitman -Google user
3 years ago
Robert Walls was our customer service rep and he was fantastic. We went in in June to order a new Jaguar. He helped us pick all the "extras", color, make and model. Robert told us the car would be ordered and arrive in late August...Read More
Karen
Karen -Google user
Edited a year ago
Jaguar cares about their customers throughout the entire purchase of your car. Now that’s customer service. I purchased my jaguar xk convertible in 2012 brand new and they just did a free 12 point check… free. My car passed with flying …
Scott Bloom
Scott Bloom -Google user
Edited a year ago
I've been a customer of Jaguar/LandRover Austin for about 23 years. From sales to service, this is a caring auto dealership. They have earned my continued loyalty to the Jaguar/Land Rover brand. I look forward to my next vehicle later this year!
Pierce Gomez
Pierce Gomez -Google user
4 years ago
Long story short, I needed a quote to get a head gasket done on my older Jaguar for insurance purposes. I live in New Jersey and called about 10 (not a typo) different dealers in my area and it was nothing but excuses or rude...Read More
Armando Presti
Armando Presti -Google user
4 years ago
Jaguar Austin is one of the best dealer i ever dealt with. Employee are super gentle and helpful the service is great , they take good car of you jaguar like was theirs and they even clean it like new before to give …
Grant Fisher
Grant Fisher -Google user
a year ago
Joey Serio is GREAT. I will gladly return to Jaguar Austin if Joey is my service advisor. He helped me understand the necessary maintenance and gave me great advice.
Lakeyisha Aroworade
Lakeyisha Aroworade -Google user
4 years ago
Emilie, David & Bill I just wanted to write you a quick note to thank you guys for your honesty and dedication while selling me my new car that I absolutely love! Jag! :) You all did a wonder job! Emily was super efficient and...Read More
Paul Durham
Paul Durham -Google user
2 years ago
Jaguar Austin always services my 2020 Jaguar in a timely manner. Staff is cordial and knowledgeable concerning my needs and my time. Driving in to Austin, not living in the area, they consistently provide me with appointments that meet my schedule and my needs....Read More
Ron J West
Ron J West -Google user
4 years ago
The measure of customer service to me is not that everything appears superficially 'perfect' but show up when things don't go as planned. Luis' service, as always, was perfect. Polite, informative, consultative and helpful as ever. But …

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Oil change
check icon Repair services

Payments

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check icon Credit cards
check icon Debit cards