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Jack Ingram Volvo Cars in Montgomery

4.8 (528)

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Jack Ingram Volvo Cars is an used car dealer in Montgomery, AL.

Jack Ingram Volvo Cars Review Summary

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4.8

(528 Reviews)

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Kevin Nash

a year ago

We had a great experience at Jack Ingram. We used to go Columbus but decided to give Jack Ingram a try while picking out a car for my daughter. It is really nice to not feel held to one particular make or model. We test...Read More

Curtis Epps Jr

2 years ago

From atlanta on business, looking to possibly spend close to 100K on a Volvo XC90 Inscription. 2 sales staff sitting behind glass doors greatly affixed to their computers. Walked around a bit hoping to be noticed or acknowledged in some manner after walking in. Sat...Read More

Brandon Lamberth

5 years ago

H Parkers -Local Guide

4 months ago

Wife thought was an advantage to get service at dealer. She’s had good experiences with her Audi. I’d scheduled service last year and they cancelled twice, second time not until I showed up at 7:30 in am. At that time service was covered under service...Read More

Dan W -Local Guide

a year ago

Longtime Volvo owner here; I had recently found a V60 through Volvo's nationwide CPO search tool and reached out to Jack Ingram via their online form. Lashondra in online sales was very responsive and helpful before referring me on to Robbie Poole.Robbie was not responsive...Read More

Becky Gonsoulin

a year ago

It was time for our scheduled maintenance. Booked our date and Tom arranged to have me a car to use. Everything was described before leaving. No unanticipated issues. Final billing was just as we were told it would be. Our car came rolling out all...Read More

Robert Collins

a year ago

I was scheduled twice for the 30000 service. The first was canceled because the technician was busy. After I drove from Auburn for the second I was informed after arriving that my 30000 service was previouslyaccomplished that I had no more free service. My onboard...Read More

Sarah Butler -Local Guide

2 years ago

Although the staff were friendly they were not terribly accommodating and I had to call and leave a message to get an appointment 3xs before finally getting someone on the phone. At which point I was told to just come in as early as I...Read More

Barbara Theobald

2 years ago

Heading to the beach and our car broke down on I-65 near Montgomery. Not a great start to vacation but thank goodness we ended up at Jack Ingram Motors!The service manager Tom was amazing and even drove us to our hotel and arranged for...Read More

Eric -Local Guide

2 years ago

I was taken care of at Jack Ingram Volvo. One the best is Tom the service writer. He really made things happen regarding getting me a new starter. He's supported by a wonderful lady Rita too. Then the mechanic Sergio is top notch and very...Read More

K Williams

2 years ago

I think that Mrs. Rita was awesome. She took the time to listen to me and made sure that I understood the process of what was happening.She wanted me to understand that whatever my issue was that they would do all that they could to...Read More

Mark Rendon

4 years ago

I called Jack Ingram Volvo regarding an emissions check engine light. Tom, in services, was very helpful to schedule me for an appointment to come in the same week. Although the Volvo digital maintenance/user manual says a dealership ought to be able to remote into...Read More

Lisbeth Pierce

2 years ago

I took my car for a recall service--one I had been delaying because the recall letter said it would take 4 or 5 hours to complete. I made an appointment for 7 AM, online, and mine was the first car in. The waiting area was...Read More

L.R. Kirkland, Jr. -Local Guide

3 years ago

I live 90 miles from Montgomery, and the service department goes out of its way to talk with me beforehand to plan my service appointments for when I’m in Montgomery on other business. My XC60 was ready early and they had gone the extra...Read More

Tan Weatherly

3 years ago

First time customer,. Went in for scheduled maintenance. We purchased our Volvo XC90 through an online dealer (Vroom). Jack Ingram is now our preferred service dealer. Mr. Tom was very helpful, before (I called with a question, he returned my call), during and after the...Read More

Stephen Johnston

3 years ago

Service performed 3/23/21 on my 2011 Volvo V50 T5 (Timing and drive belt changes); can’t say enough good things about the great customer service and excellent mechanical work performed. Car is running like a top and the attentiveness and service given by Tom, the service...Read More

Heather Peoples Wood

4 years ago

This was truly the best car buying experience I have had. From my initial conversation with Robbie, to Jack assisting me on arrival (Robbie was off the day we came in from out of town), to David working us through the financials. Knowledgeable, friendly, relaxing...Read More

Michael Snowden

3 years ago

Jack Ingram Volvo is a straight forward, earn your business kind of dealership. Robbie Poole is the best salesperson I’ve ever worked with taking care of the dealership and the buyer at the same time. I’ve bought two cars from him and my wife...Read More

akersfam

7 years ago

Our salesman Lin was amazing. He and jack Ingram auto were purely professional and very polite and considerate from start to finish. They even held the car for us for a very short period while we arranged for the time of purchase.On in purchase...Read More

Bantwal Baliga

5 years ago

Great place! Excellent service! No pressure at all! Just had another servicing done! As usual amazing experience! Lin picked up the vehicle on time, got a great loaner vehicle, all the repairs done perfect! No complaints! Highly recommend this place! Very professional sales...Read More

Loves2Paint

6 years ago

Lin Williams and Danielle were great. We bought a 2017 Volvo V90 T6 Cross Country wagon after it was brought to our home so we could test drive it over the Labor Day weekend. Quickest buying experience we’ve ever had...just over an hour. They got...Read More

Well Traveled

4 years ago

Cant say enough about Robbie Poole at Jack Ingram Volvo in helping me purchase a Volvo for my mom. English is not my mom’s first language and Robbie took the extra time to answer all her questions and making sure she was comfortable with getting...Read More

Morris Love

6 years ago

The service at Jack Ingram Volvo/Volkswagen was great. Everyone was friendly and they were really accommodating. This was my first time leasing a vehicle and they walked me through the entire process and answered all of my questions. If you are in the market for...Read More

Anja Millard

5 years ago

We had a wonderful experience at Jack Ingram Volvo in Montgomery. Everyone was friendly and patient. They stayed late so we can get the car we wanted. Overall I was very impressed by their service and honesty. I highly recommend this dealership if you...Read More

Clara Mellown

6 years ago

There is no one around like Tom! My family has come to this Volvo dealership for servicing for years simply because of Tom and his exceptional customer service! I never worry about a thing when I drop my car off here - I...Read More

Steven Barker

3 years ago

This is my second lease with Jack Ingram and again it went very smooth. Mario (my salesman) went out of his way again to explain the vehicles and different lease options. When I decided on a vehicle he went through all the features and...Read More

Lindsay Mosley

6 years ago

I love the service manager for Volvo, Tom. I trust his opinion when it comes to my car. He is always honest and fair and treats me the way he would treat his family. I never leave feeling like I got a bad deal, but...Read More

Kelley Earickson

3 years ago

My car broke down driving from St. Louis to Florida. It was towed to Jack Ingram Volvo Cars. Tom, from the service department, was very nice to work with. He was very thorough when explaining what was wrong with the car, ordered...Read More

Elmaree Gordon

3 years ago

For the majority of the time since 1997 I have taken my Volvos; 1997, 2006, and 2017 models, to Jack Ingram Volvo for servicing and received excellent service on the vehicles and courtesy from the staff. Tom Lennox is a very good service manager, a...Read More

Antonia Bunuan

5 years ago

I needed a 10000 miles service on my 2013 Volvo s80 and check the Park Assist System.Very friendly Staff.I live in Fort Mitchell, AL and drove 1h30min, because the Volvo of Columbus, GA closed.I called on Monday and got a Appointment on Tuesday. Need to...Read More

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Wheelchair accessible entrance

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Jack Ingram Volvo Cars Review Summary