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iStore in Charlotte

iStore in Charlotte

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2.3 (12)

Electronics Stores

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About

iStore is an electronic store in Charlotte.

iStore Review Summary

The summary was generated by AI, based on reviews.

iStore offers a convenient spot for travelers to pick up electronics, accessories, and Apple products before their flight. Customers appreciate the store’s helpful staff and quick service, making last-minute purchases easy. While the selection is somewhat limited due to space, most find the quality of products reliable. Pricing is higher than regular stores, but the accessibility and location are valued by those in need of tech essentials on the go.

Review Rating Chart

Google: 3.8/5

Yelp: 3.5/5

TripAdvisor: 4.0/5

Facebook: 4.1/5

Trustpilot: 3.7/5

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Reviews & Ratings

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2.3

(12 Reviews)

5

4

3

2

1

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Joe Gipson -Google user

Edited 3 years ago

Update: Mindy from the customer service team gave me a call. They are kindly sending over the product to me. It was a frustrating experience not being able to get someone on the phone immediately, but she more than made up for it, passed along apologies...Read More

Barbara S -Google user

a month ago

It has good quality Apple gear that very expensive, which is expected at the 42 to convenience.

Robin Dern -Google user

a year ago

Monet is amazing! I told her before I even started asking questions that I didn’t have time to buy anything but was doing so research for a future purchase and she didn’t hesitate to help with all of my questions. The store has a surprisingly large...Read More

Monica Randolph -Google user

8 months ago

We waited a long time for service with that said though they jeot checking on us and keeping us up to date. Their service was impeccable! Defintely well worth the wait and will go back.

Roberto Thomas -Google user

9 months ago

Really nice, it were open and I get a airpods 4 without noise cancellation around 160$ not bad for a airport

Peter Dixon -Google user

4 years ago

I have no idea why the iStore at CLT got a bad review but my experience with them was just the opposite. They knew their merchandise well and were very pleasant to do business with. All I can think is that a one-off experience for...Read More

Laura Lettrick -Google user

2 years ago

Ebony was amazing! She helped me quickly with an issue with my iphone that we could not figure out. She saved our trip!

Naida Harris -Google user

3 months ago

Amazing customer service

Andrew A -Google user

5 months ago

Dorothy Murphy -Google user

a year ago

D Syrett -Google user

2 months ago

Went in yesterday and the man behind the counter was beyond rude. Didn’t even let me finish explaining my issue before dismissing my point with no eye contact and no customer service. He actually sounded annoyed that I was taking up his time. Think he...Read More

Caroline Arra -Google user

a month ago

I left my headphones at home by accident, so I bought some here for $40. Then I found some at the store right next to it for $15. He wouldn't let me return them even though I just purchased them 5 minutes ago because I...Read More

kylie seago -Google user

7 months ago

Zero stars. I went in to buy some headphones and decided to try something new. I asked the worker probably 10 times if they didn't work out, could I return them because I dont want to be stuck with an expensive product that I can't...Read More

David Kirkpatrick -Google user

a year ago

Purchased a cable for my headset and Anthony, the sales person, assured me it would work. IT DID NOT. Since returning to Charlotte, I have called 4 phone numbers to arrange a refund with NO ANSWER. This store CAN NOT BE TRUSTED with their advice...Read More

Dilek Ersu -Google user

Edited 3 years ago

Worst sales person ever. Coming from EU, I had 2 hours in the airport, was desperate to buy an ipad or apple watch or even both. I asked few questions about features, she felt like I was attacking her because she didn't know the basic...Read More

Steven Merchant -Google user

3 years ago

I went to the store and they were closed. A women was slowly walking around cleaning December 9th at 5:45 am. I asked her what time she open she say 6:00 am I said ok and told her I would go wait at some chairs....Read More

Rosa-Blanca Garcia -Google user

5 years ago

Jordan, the manager, was very unprofessional when I asked if I could return an item I had recently purchased and was indecisive about. Her response was “she didn’t sell it to me”. The employee that sold it to me was new and is obviously not...Read More

Dale Roy -Google user

3 years ago

iStore clerk guy sold me a pair of Happy Plug earbuds in January, they have simply never worked. They don't charge, they don't connect to devices. Clerk said Happy Plugs was their top seller.

mike murphy -Google user

2 years ago

Passing through Charlotte I asked for Samsung Buds2 Pros that retail at $189. When I got home I found out that they sold me regular Buds2 (retail $99) for $189. I called them back from Arizona and he tells me that items are...Read More

Mahantesh patil -Google user

2 years ago

Had poor experience at istore at Charlotte airport. When asked for clarification about an item from the staff ( Ms Rose) was told on my face rather arrogantly to read the given information myself. She was just chatting with other colleague at the time!

Natasha Smith -Google user

11 months ago

Terrible absolutely terrible!!! Doesn’t open at the time it’s supposed. I’m a flight attendant and needed to get into this store asap and both locations closed !!!!

Mike Brooks -Google user

3 years ago

Asked worker what time they opened and she just ignored me like I wasn’t there!

Kyle Sanders -Google user

2 months ago

Danik Fir -Google user

3 years ago

Features

Service options

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Planning

Quick visit

Payments

Credit cards

NFC mobile payments

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