Katie, John, and Meg gave me the best customer service experience I could have imagined. I would recommend J Rankin to anybody looking for an engagement ring search experience that is authentic and individualized. Here's why:
I hate shopping. I'd rather do just about anything else,...
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Katie, John, and Meg gave me the best customer service experience I could have imagined. I would recommend J Rankin to anybody looking for an engagement ring search experience that is authentic and individualized. Here's why:
I hate shopping. I'd rather do just about anything else, like spend a Saturday helping a friend move or clean hair from the shower drain. The search for an engagement ring for my partner of 7 years began by feeling like an impossibly daunting task.
Like many Millennials, I began my search online. Type in some specs, click, match, choose, done. Easy right? Nope. It felt overwhelming and weird to shop for one of the most important purchases of my adult life online. So I asked a friend where he had gone and he recommended J Rankin. I'm so glad I decided to make the short drive to Edmonds from Seattle.
Here are the highlights:
-As soon as I walked into the store they were welcoming, knowledgeable, and patient;
-I never felt pressured at any point in the process;
-They cared about what we wanted in a ring, special ordering stones for me to come back and check out to be sure I chose the right one;
-I never felt shamed or silly for my serious lack of ring knowledge;
-They worked with me on price. After doing my research, I ended up feeling like I got a great deal for an amazing stone and setting;
-Being a local business, they went the extra distance to personally follow up and ensure the quality of their work.
The biggest shopping event of my life ended up being a wonderful experience thanks to Katie, John, and Meg. Since then, she said "yes" on top of a mountain and we're happily engaged! She absolutely LOVES the ring. Now, if only J Rankin planned weddings...